Meagan Cotter Email & Phone Number

United States

United States

- Managed portfolio of retail and hospitality client projects including technology to business strategy, revenue goals, and escalation resolution- Lead and mentored project management teams regarding project deliverables, risk mitigation, and process compliance- Consulting sales and contract writing

- Trained and mentored new project management staff- Developed document management standards and department project pipeline tracking to improve team organization

- Assumed leadership role mid-way through projects for large retailers and brought them to successful completion- Planned, organized, and lead multiple active concurrent software projects with durations ranging between 1-24 months and budgets from 10k-400k- Developed documentation standards for project plans, business requirements, meeting agenda and minutes, project task tracking, and resource scheduling- Trained and mentored new project management staff

- Managed implementation of a department wide predictive dialer and outbound contact management system that improved call efficiency and tracking- Managed implementation of a custom built collections software package from requirements, design, build, install, test, train end user, and move to production- Implemented time and cost saving process improvements to management reports- Managed user security profiles and system maintenance for collections software

- Managed implementation of new loan origination system from planning to close- Analyst for implementation of new loan servicing platform- Developed, analyzed, and distributed management reports for multiple departments using Crystal Reports (DB2, SQL, Access), Excel, and LSP ReportWriter- Administrator for fifteen software programs; security officer and system maintenance

Certificate, Project Management

Bachelors Of Science In Business Administration

Activities and Societies: Phi Eta Sigma National Honor Society Sigma Beta Delta International Honor SocietyGraduated Cum Laude