Kirthiga Narayanan Email & Phone Number

Bozeman, Montana, Us

Bozeman, Montana, Us

Project Name: PAL -Plan Account LineRole:Involved in the revamping of architecture of the Direct Talk systemsDesigned, Implemented and Tested core IVR modules of the project Used JSP and VXML for implementing presentation layerUsed Struts framework to implement MVC architecture.Used Spring framework to locate services in business layer.Created EJB projects to implement business logic for core modules.Implemented Asynchronous Beans and Work Manager to improve performance of the application.Used WebSphere MQ for logging along with log 4j.Coded SQL to generate reports and display them on JSPCreated Technical Design Documents and Sequence Diagrams prior to implementation.Performed Voice Testing and fine tuned grammars to achieve high level voice recognition and avoid false barge-in.Provided bug fixes for defects in QUAL and PRODTechnologies:Java, JavaScript, JSP, Servlets, EJB, VXML, XPATH, XSLT, MVC, Spring, XML, HTML, CVS, RAD, DB2, SQL,WAS 6.0, RAD6.0, PVCS, Log4j, UML, Visual Intercept, Visual Basic

Project Name: Voice Applications for BCL and SI/SR (Service Inquiry and Service Request)Role:Implemented VXML applications,grammarsUsed Hibernate to implement object mapping to tables.Writing SQL Queries and Build Scripts.Prepared Code Walk through presentations Documented deployment notes and build instructions.Involved in Design Peer Review Process Extensively written mappings for IDL interfaces to implement middle ware technology.Developed the Presentation Tier using MVC framework.Writing Java code for data processing, database access (JDBC), connection pooling access.Configured web.xml to deploy in Weblogic application serverConfigured Weblogic to speak to the security system Netegrity Site Minder, which performs authentication of users and the service requirements made by the Logged–in user.Database table design and implementation.Implemented Server Code by creating Connection Models, Process Models, Automator Servers in Vitria. Developed Test Plans and the Configuration Management Plan for the application.Attended Customer Review Meetings to baseline requirements and conceptual designsPrepared KT Recordings and uploaded in the Knowledge Base for the purpose of KTDelegated work assignments to the team members and tracked the delivery dates through standing meetings, emails and phone callsAttended SQA Reviews on a monthly basis to ensure the application is in complianceTechnologies:Java, JavaScript, JSP, Servlets, EJB, VXML,CCXML, Spring, Hibernate, MVC, XML, XPATH, XSLT, HTML, Oracle, PL/SQL,Weblogic 8.1 & Solaris 5.8, Netegrity Site Minder v6.0, Vitria 3.1.7, Corba, TestDirector, CVS, Harvest, Documentum, SWING, Eclipse

Project Name: Orbicore BankRole:Developed business functionality using state less session beans in J2EE specification.Configured the web components, presentation components and business components in BEA Weblogic 7.0 ServerDeveloped presentation components in MVC Framework.Configured internationalization with presentation layer.Developed custom tags and tag libraries using presentation layer.Involved in code review process both manual and using CheckStyle.Developed class diagrams, flow charts, sequence diagrams using Rational Rose.Developed unit testing and module testing using JUnit.Migrated Application from Weblogic to WebSphere Application ServerDeveloped complete Functional Specifications Document for the moduleDeveloped Product Capability Document and User Manual for the module.Handled Product Trainings across teams in various offices in IndiaHandled Training and Promotion of Internal Defect Tracking Tool Orbi-Solve across all projects in India Delivery CenterHandled Configuration Management for the team using PVCS and CVSTechnologies:Java, J2EE, EJB, JSP, Servlets, XML, MVC Frame Work, JavaScript, JBuilder, BEA Weblogic Server, PVCS, CVS, Oracle, PL/SQL, Windows 2000, Log4j, Junit, WSAD 5.x, WAS 5.x.

Project Name: GatewayRole:Provide computer hardware level technical support for multinational clients.Used questioning and listening skills that support effective telephone communication.Effectively deal with job stress, angry callers, and upset customers and also ensure the issue at hand is resolved both to the satisfaction of the customer and the client.

Bachelors' Degree, Computer Science & Engineering

Education record

Master'S Degree, Business Administration-Operations