Hello There! Thank you for coming by and looking at my Profile! If there is something you need to know about me it is that People come first. In the famous words of Theodore Roosevelt "Nobody cares how much you know, until they know how much you care." Without People our organizations can not function. We can never reach operational excellence if our people do not feel valued. When people feel valued they will go above and beyond and drive better results. So the next time you find yourself in a meeting, on a call, or with a person or a group of people, try committing to listening, asking questions, being curious enough to show that you really do care about them. By doing this you will gain a greater sense of sincerity and in some cases you may gain trust faster; at least in my experience. In my career I have had many roles and have had the pleasure of working with and learning from many. I worked in many capacities including; retail sales management, Business sales and management, Business retail support , connected communities, and CS/Sales enablement, In my most recent role as a Customer success enablement manager, I am most rewarded by supported over 100 individual contributors better serve our clients. I help drive Customer success through training, coaching, and creating/delivering content at the right time. In addition, I supply a feedback loop to all business partners of the organization. I represent the Voice of CS professionals and their leadership and channel feedback where it is needed to help enhance process and policies. Lumen, The Platform for Amazing Things:o Highly distributed compute - 450K Global fiber route miles "Low-latency connectivity with broad reach"o High performance networking - 6400+ Internet AS’s connected "Deepest peered IP network in the world"o Multi-cloud orchestration and connectivity with Embedded Security - Public and Private data centers on-net globally "Dynamic connections to cloud providers"o Cloud-native digital experience - Edge compute nodes underway "Designed to cover > 98% of U.S. enterprise demand within 5ms of latency"✉ megan.a.taylor@lumen.com 📞 321-750-7434"Network | Hybrid IT & Cloud | Digital Business Solutions"