Jay Mehta Email & Phone Number

Mobile, Al, Us

I work primarily with non-profit clients and our Essentials managed services customers to help them get the maximum value out of Salesforce through educational content, break-fix support, and strategic planning and development of new functionality and integrations.

Washington Dc

Salesforce designer, integrator and administrator, including Sales, Service, and Experience Cloud. Integration through low-code tools and REST/SOAP API. IT administration, procurement, and support for the global staff.

Co-founded a boutique business process improvement consultancy to support disaster recovery, international relief, nonprofit organizations, and small-scale entrepreneurs. Focused on using technology and process improvements for clients including HUD disaster recovery, non-profit operational efficiency improvement, and small, privately-held businesses.

Jackson, Mississippi, United States

Performed requirements analysis for software systems for the implementing contractor of the CDBG recovery programsWrote eligibility action plans and policy amendments for approval by HUD Created and presented internal staff training on disbursement program structure and eligibility requirementsCreated and presented public outreach workshops to public, teaching over 2,000 affected residents how to apply and what benefits were availableCollaborated with software development team to implement requirements Developed reporting system for disbursement programs, including metrics definition, software development, and workflow documentationCollaborated to create Policy Change Control Board and Systems Change Control Board, which approved requested changes to policies, procedures, and systems