Senior Manager Creative Design
Current1. Possess a comprehensive understanding and proficient in asset creation from end-to-end, across all platforms (online & offline).2. Functioned as the Center of Excellence (COE) for the design function, including recruitment, master training, resourcing, solutioning, Xcelerate, audit, and delivery.3. Lead and cross-lead multiple clients, serving as the front person for clients and managing/delegating designers for specific tasks4. Demonstrates an overall business understanding, identifying clients' business needs and strategizing design solutions that create impact and achieve goals set forth.5. Conduct team reviews and consultations, focusing on performance reviews of designers and strengthening specific skillsets.6. Maintain a comprehensive perspective, lead by example, inspire and remain accountable.7. Foster a collaborative and safe environment with internal team, and ensure the client feels comfortable.Key Achievements:1. Established, accelerated and influenced over 20+ clients’ success2. Streamlined documentation and processes for onboarding, promotions and performance KPIs across Creative UI/UX & Video 3. Scaled the design function* April 2018 (Contractual Designer), Feb 2022 (FTE Creative Designer), May 2022 (Senior Designer) & June 2023 (Senior Manager, Creative Design)