Melanie D.

Melanie D. Email and Phone Number

Graduate from Bryant & Stratton College with AAS Medical Billing and Coding @ KeyBank
cleveland, ohio, united states
Melanie D.'s Location
Tonawanda, New York, United States, United States
Melanie D.'s Contact Details

Melanie D. personal email

n/a
About Melanie D.

I have over 15 years of experience with customer service and just under 2 years with billing and insurance experience. I am a college graduate of Bryant & Stratton College with an Associate’s degree in Applied Science for Medical Reimbursement and Coding. I have a great career ethic, and I am a team player. I like to help problem solve, and I have been known for my dedication and time management. I am a skilled person that enjoys learning new material.

Melanie D.'s Current Company Details
KeyBank

Keybank

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Graduate from Bryant & Stratton College with AAS Medical Billing and Coding
cleveland, ohio, united states
Website:
key.com
Employees:
14557
Melanie D. Work Experience Details
  • Keybank
    Customer Service Representative
    Keybank Nov 2021 - Present
    Buffalo, New York, United States
    - Phone based client interactions to answer inquiries, resolve issues, and respond to client needs.- Research and provide verification and documentation of client issues and resolution.- Act as liaison for clients to provide first call resolution by coordinating and following up with other departments or lines of business as appropriate.- Adhere to established policies and procedures related to servicing, regulatory compliance, and quality.- Ability to effectively and confidently communicate updates to clients regarding system outages, service issues or other incidents impacting online/mobile users.
    View
  • Entenmanns Bakery Outlet
    Store Manager
    Entenmanns Bakery Outlet Nov 2018 - Oct 2021
    Tonawanda, New York, United States
    - Responsible for scheduling, submitting, approving payroll for 6 employees.- Planning of sales promotions while achieving weekly sales goals and customer count increases. - Handled and accounted for all cash handling, balancing, and reporting.- Hiring and training of new employees with regards to company policies, job duties, and safe work practices. - Responsible for ordering and maintaining inventory with outside vendors including submitting and coding invoices.
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  • Great Lakes Dental Technologies
    Business Support System Specialist
    Great Lakes Dental Technologies Dec 2017 - Nov 2018
    Tonawanda, New York, United States
    - Processing lab requests to ensure order fulfillment is completed accurately.- Data entry of lab orders before manufacturing begins.- Direct phone interaction with customers, and directing calls to the correct group.- Billing of pick tickets to receive proper payment of shipped materials.
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  • Independent Health
    Claims Adjuster-Temp
    Independent Health Jul 2017 - Aug 2017
    Buffalo, New York
    - Adjudicate claims based on established policies and procedures for facility, professional, member submitted, pharmacy, and dental claims.- Maintain current contract, summary plan description and benefit knowledge.- Analyze, identify and research, as needed, edits which demonstrate inconsistency in regards to policy, payment issues, and coding issues.
    View
  • Lincare Holdings, Inc
    Patient Account Specialist
    Lincare Holdings, Inc May 2016 - Jun 2017
    East Amherst, New York
    - Collection of insurance payment from insurance companies and patients- Knowledge of ICD-9, ICD-10 codes, and HCPCS- Insurance Billing/ AR followups- Re-determination appeals to Medicare for payment on denied claims- Working assigned RBCO reports within a timely manner
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Melanie D. Education Details

Frequently Asked Questions about Melanie D.

What company does Melanie D. work for?

Melanie D. works for Keybank

What is Melanie D.'s role at the current company?

Melanie D.'s current role is Graduate from Bryant & Stratton College with AAS Medical Billing and Coding.

What is Melanie D.'s email address?

Melanie D.'s email address is me****@****nns.com

What schools did Melanie D. attend?

Melanie D. attended Bryant & Stratton College, Sweet Home High School.

Who are Melanie D.'s colleagues?

Melanie D.'s colleagues are Deepthi Kannegundla, Reid Hemphill, Cathleen Prue, Denise Berry, Makenna Anderson, Cheryl Read, Dan Auble.

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