Melanie Booth Email & Phone Number

Canada

New York City, Ny, Us

• Drove client success by actively engaging in strategic discussions, enhancing customer loyalty, retention, and satisfaction through increased product knowledge and adoption.• Collaborated with sales and marketing to optimize upsell and cross-sell strategies, significantly increasing ROI.

Newtown, Pa, Us

• Cultivated trusted partnerships with key players like Mambu, Thought Machine, and Stripe by establishing collaboration across six dimensions: Enablement, Accelerators, Reusable Offerings, Marketing, Prospecting, and Delivery.• Developed a core banking platform assessment service to help organizations identify the best solutions based on their business capabilities and technological needs.• Leveraged extensive market knowledge in FinTech, Neobanks, and Payment Providers to shape strategies that optimize ROI through people, processes, and technology.• Provided guidance to C-Suite executives on adapting to market demands for embedded finance and positive consumer-centric banking experiences.

Newtown, Pa, Us

Dublin 2, Ie

Frequently led and delivered on major initiatives for strategic clients. Some selected experiences are:As the Accenture Open Banking Global Business Development Lead, I organized innovation hub collaborative sessions to strategize on optimal go to market offerings. My Payments Blockchain Lead role focused on the determination and organization of use cases and potential client opportunity.Strategy Lead, Cryptocurrency Custody Strategy Big 6 BankI advised on digital asset trends, and utilizing blockchain technologies for digital asset custody to determine the viability of a cryptocurrency offering.Delivery Lead, Payments Modernization ProgramFocused on operational excellence/framework within a $35MM program, optimizing industrial processes. Managed the modernization program by collaborating with pillar leads to track progress in delivery and ecosystem engagement. Evaluated the success against expected outcomes, which led to a strategic discussion among the extensive stakeholder group.Implementation Lead, Robotic Process Automation ProgramManaged a $6MM engagement, leading a team of 30 to automate processes across multiple business lines, resulting in significant efficiency and accuracy improvements.Technology Delivery Lead for a National Telecommunication Oversaw a $17MM project, leading a global cross-functional team through all delivery phases, resulting in a successful integration of a new Revenue Accounting System into the existing SAP landscape.Data Conversion Lead, M&A Credit Card Integration for a Big 6 Bank Enabled the client to become the number one credit card issuer in Canada by managing one of North America's largest credit card conversions.