I am PA to CEO of Diana Corrick Consultancy, who specialise in working with charities, from someone who is looking at setting up a new charity, to helping organise conferences, exhibitions or just helping out with newsletter production.

Gained rapid progression from small stores to high street outlets due to contribution, results and work ethic.Generated a substantial profit from a store initially running and expected to continue running at a loss.Worked to stringent targets in KPI areas including sales, complaints, wastage, labour and team turnover.Continuously hit all targets for four years consecutively and received an all green card across the range.Achieved a 10% increase over budget and recommended to open two new branches through experience, skills and results.Instigated a recruitment and selection programme to interview and hire new employees as well as carried out all induction training.Facilitated the delivery of health and safety training as well as delegated additional responsibilities to existing staff including customer service and food safety.Compiled and researched all rotas, monitored labour scheduling to maximise opportunities and track expenditure.Provided regular weekly reporting on performance and implemented action plans to improve results.

Supporting the manager with the day to day running of the business and covering in her absence. Operate a back to back café and staff canteen for Tesco. Oversee preparation of food to highest possible standards, becoming ‘hands on’ as required. Responsible for Health & Safety, Food Safety records for temperatures, sampling, stock rotation. Stock taking, weekly figure reporting, payroll, direct contact with suppliers, daily customer contact plus external contacts i.e. Environmental Health Officers. Staff training, rotas and cash handling. Having provided holiday cover for the manager in Elgin, I was asked to manage another café for six weeks whilst a new manager was appointed. Enjoying the daily challenge and independence of running a café, has made me realise I would welcome the opportunity to develop this career further incorporating my own ideas and initiative.

At interview for this position, I was advised that my job role would be a continuation of my previous role with McDonalds but I was in fact misled. Very limited responsibility was given to Managers, they were excluded from the office and I was simply used as Shift Running Floor Manager with overall responsibility for staff training. Many areas of responsibility were handled entirely by the owner, resulting in no opportunity for senior staff to develop personally or to further their career.

In addition to the responsibilities of a Shift Manager I am the salaried manager responsible for staff training, recruitment, scheduling, fundraising for RMCC and the Fire Log. Assisting with food costs, stock ordering, delivery and rotation. Due to relocation I transferred from McDonalds Benson to McDonalds Elgin.

Responsibility for a team of up to eight staff at all levels within the restaurant including the kitchen, front counter and Drive Thru. Tracking of cash floats, daily cashier, processing money to be banked. Stock rotation, transfers, delivery, promotion of health & safety, staff training. Fundraising. IT packages: Word, Excel, Outlook, Internal System.

Responsibilities of a Shift Running Manager including overall responsibility for running of the store, staff and customer welfare plus quality of all products produced. Cleanliness and customer service, health and safety, hygiene and food safety are all part of my daily responsibilities as are cash systems including custody of safe and all store keys.

PA to Director with responsibility for 276 schools across three counties. Managing all confidential correspondence, minutes of Board and Committee meetings. Production/ publication of quarterly newsletter for schools. Organising training courses, budget management, venue arrangements, tutor requirements. Departmental invoicing, monitoring expenses, credit control, maintaining databases, files, records. Supplier liaison. IT packages: Word, Excel, Powerpoint, Access, Outlook, Publisher. Seeking a change of direction I converted my part time post with McDonalds Restaurants Ltd to that of a full time Area Manager.

PA to two Director Training Consultants. Organisation of training courses including selling places via phone, budget management, venue arrangements, tutor requirements. Maintenance of databases, company ledgers, recording and analysing expenses, credit control. Marketing mailings, maintaining client contacts. Maintenance of files, records, petty cash and stationary. Board Meeting statistic preparation. Liaison with suppliers. Key holder. IT packages: Word, Excel, Powerpoint, Access, Outlook, Mozilla, Sage Line 50. Made redundant after office relocated.

This company is ISO 9001 accredited and all my work is to this standard. PA to a Technical Director and administrative support for a team of five Consultants. Contact for two National Countryside Agency projects for seminar and workshop organisation. Invoicing, expenses monitoring, compilation and production reports, travel and accommodation. Reception cover, postal and courier services, HR tasks.

Worked in Air Traffic Control Tower

Operated the only system in the UK that tracked global distress signals via satellite. They were via telecommunications to the relevant rescue centres, wherever in the world.Assisted with co-ordinating Search and Rescue operations within the southern UK Search and Rescue area.

Worked in the Air Traffic Control Tower

Completed trade training.

Completed Basic Training, after having injured myself by tearing my achilles tendon. However I stuck with it, got myself fit again and passed out.