Melanie Wright Email & Phone Number

Charlotte, North Carolina, United States

Guide the development of informative, customer-focused omni-channel digital marketing content to increase brand and product awareness, engagement, and leads.

Develop and manage strategies for the company's overall social presence. Establish and enforce corporate social media purpose and goals. Assist in development of and oversee maintenance of branding parameters globally. Advise content developers on creation of engaging content that drives business.

• Develop and execute brand social strategy, product brand development, as well as traffic growth on social sites for Dentsply Sirona Endodontics. Maintain and monitor online brand image daily. Interact with customers.
• Increased social followers by 47% in 6 months.
• More than doubled fans/followers in first year.
• Average 200% increase in social reach year over year.
• Directed 346% average upsurge in social engagement year over year.
• Engineered and executed a social campaign highlighting community outreach.

Johnson City, TN

Dedicated to Employee Engagement and promotion of the Dentsply Sirona Endodontics' employment brand through LinkedIn and other mobile / digital / social media tools.Responsible for the oversight of the Human Resource functions and activities, including recruitment, termination, and legal compliance. Maintained high performing environment supporting.

Johnson City, TN

Responsible for the oversight and management of the Human Resource functions and activities, including recruitment, termination, legal compliance, and oversight of payroll and benefits processes. Worked with management to create a high performing environment supporting innovation, safety, creativity, organizational change, teambuilding and continuous.

Recruited to expand the Human Resources role at the Johnson City facility. Responsible for the management of a full spectrum of HR operations, systems and programs. Worked with senior management to update policies and procedures, recruit employees, and enhance orientation and training. Managed leave-of-absence programs and personnel records; administer.

Promoted to fulfill a broad range of HR functions, including recruiting and training employees, benefit administration, overseeing disciplinary action and managing HR records. Responsible for annual enrollment meetings and performed exit interviews. Mentored other associates in the department.Key Results: Assisted in training 25-member management team on.

Ensured daily objectives met within the departmentFielded requests and questions from supervisors and associatesFacilitated numerous meetings and committeesTrained new customer service associates, HR representatives and new supervisorsCollected and analyzed data for various reports including turnover, salary analyses, etc.Responsible for accurate and.

Maintained associate files, fielded inquiries, assisted supervisors with attendance tracking, involved in recruiting and interviewing, monitored applicant flow, conducted benefits orientation for new hires, produced various reports regarding turnover, salary analyses and attendance.

Assisted customers with orders and inquiries, researched products for customers, exercise problem solving skills to find best resolution for customer, input accurate data into computer.