Melissa F. Email & Phone Number

Glenville, WV, US

United States

Remote

• Requested, reviewed and examine all documentation and assessed for completeness, accuracy, and conformance to standards and specifications according to guidelines and policies.
• Submitted loan applications to underwriting for review of conditions and final approvals, as well as cleared certain conditions.
• Reviewed and managed pipeline of 75+ loans included all file types such as Purchase, Refinance, FHA, VA, USDA, JUMBO, non-conforming and streamline files.
• Reach or exceed goals and expectations set by management.

Remote

⦁ Promoted from temp to direct hire; hired by Freedom Mortgage⦁ Promoted from stream team to full doc team⦁ Reviews were always positive and performance exceeded expectations

Spencer, Massachusetts, United States

• ⦁ Established department closing procedures, training materials, processes
• Verified and examined information and accuracy of loan application and closing documents.
• Assembled and compiled documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.
• Calculated, reviewed, and corrected errors on interest, principal, payment, and closing costs prior to closings.
• Managed and scheduled all closings to ensure timely and accurate signing of loan documents.

Boston, Massachusetts

⦁ Worked with assigned loan officer to get loans submitted and closed in a timely manner⦁ Processed multiple loan products within guidelines provided⦁ Utilized system programs to ensure timely processing of all files

Windsor, Connecticut

⦁ Set department record for number of closings/fundings in one month⦁ Closed/funded 72 loans July 2016; closed/funded 63 loans June 2016⦁ Closed all loans with a 98-99% accuracy score⦁ Built and managed relationships with closing/title agents⦁ Worked with closing agents to ensure closing were seamless⦁ Utilized Encompass software for all closing and.

Rocky Hill, Connecticut

⦁ Participated in work from home project study for upper management⦁ Assisted manager and team lead with reports, meeting notes and email communications⦁ Managed a pipeline of 40 loans; all full doc FHA files⦁ Top performer on my team

East Hartford, Connecticut

⦁ Answered sales calls/auto dialer within required time⦁ Completed pre-qualification applications over phone⦁ Creating and maintaining pipeline; leads from auto dialer and cold calls⦁ Successfully negotiated with creditors to obtain collections/payoffs at about 20% or less of the balance owed when required

Associate Of Arts (Aa), Business Administration And Management, General

Bachelor Of Applied Science - Basc

Unfinished