Melissa Cherry Email & Phone Number

Portland, Oregon Metropolitan Area

Portland, Oregon, United States

Design and develop features for Relay by Puppet.Serve as leader and facilitator for the company-wide Gender Minorities Who Code group.Perform duties as Scrum Master for Puppet’s Developer Services team.Give product demonstrations for audiences of over 100 people

Portland, Oregon

Led cross-functional teams to develop multiple new features for the Puppet Nebula Beta.Maintained and developed new features for the Puppet Enterprise Console in Clojure and Ember.Collaborated with other engineers to identify and fix bugs and issues across the product.

Portland

Developed reusable React components to upstream to the Puppet Design System.Communicated and partnered with product and design to create new features for Project Nebula.Conducted an accessibility assessment of UI components for product VPAT

Oxford, Ohio

Assessed, improved, and maintained library’s website through usability testing and accessibility audits.Implemented, developed, maintained, and supported web based software products and services.Investigated and implemented technologies to improve access and delivery of digital resources.

Columbus, Ohio

At the Parsons Branch I answered complex reference questions and provided technology support to patrons; coordinated collection maintenance by analyzing user data to selectively withdraw materials; and created and maintained interesting book displays to increase check out percentages. I also served as a branch in-charge person and collection lead.

As a Customer Service Specialist at the Whitehall branch I assisted with circulation, technology and reader’s advisory questions, helped customers with accounts, negotiated fines, and resolved disputes and established workflow for managing lost and damaged items.

As a Customer Service Associate at the Karl Road branch I provided circulation support to customers.

As a Reference and Instruction Librarian I provided reference services, troubleshooting and research assistance to Columbus State students, taught library instruction sessions focusing on research and citation, and took ownership of, edited, and improved LibGuides. I also served on Web Services Committee, created graphics for and assisted in design of.

During my single term appointment as a Reference Librarian at Denison I Provided face to face and chat reference service to Denison community, assisted students and faculty with technology and general troubleshooting and processed new items and maintained the reference collection. I also created and revised content for library website using LibGuides.

As a practicum student and Public Services Librarian at OWU I coordinated technology and information literacy workshops for faculty and students, performed collection maintenance, supervised student reference employees. I also created learning objects, signage, infographics and digital visuals using Piktochart and Screenly and managed library social media.

As a consultant in the writing center I assisted peers in developing writing and critical thinking skills and helped to edit the first year writing journal, Prologue.

Bachelor'S Degree, Philosophy, Spanish

Master Of Library & Information Science (Mlis), Academic Librarianship