Dcs Restructure/Payments And Defaults Manager
Current• Spearhead a dynamic team of 14 Debt Counselling professionals, driving efficiency and effectiveness indelivering key outcomes.• Foster professional growth by identifying team strengths and areas for development, and orchestrating targeted learning and skill-building initiatives.• Cultivate and maintain robust relationships with Product Houses and key players in the Debt Counselling sector.• Strategically manage non-compliant customers through a structured termination process, as devisedby senior management.• Oversee and authorize training programs to enhance team capabilities.• Champion diversity and inclusivity, valuing the contributions of all team members.• Regularly review and refine departmental processes to ensure optimal performance.
