Melinda Maposa
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Melinda Maposa Email & Phone Number

DCS Restructure/Payments and Defaults Manager at Absa Group at Absa Group
Location: Krugersdorp, Gauteng, South Africa 7 work roles 3 schools
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Current company
Absa Group
Role
DCS Restructure/Payments and Defaults Manager at Absa Group
Location
Krugersdorp, Gauteng, South Africa
Company size
25058 employees

Who is Melinda Maposa? Overview

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Quick answer

Melinda Maposa is listed as DCS Restructure/Payments and Defaults Manager at Absa Group at Absa Group, a company with 25058 employees, based in Krugersdorp, Gauteng, South Africa. AeroLeads shows a matched LinkedIn profile for Melinda Maposa.

Melinda Maposa previously worked as DCS Restructure/Payments and Defaults Manager at Absa Group and 2IC to the Line Manager at Absa Group. Melinda Maposa holds Advanced Diploma, Financial Management from Regent Business School.

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Email format at Absa Group

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Absa Group

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Profile bio

About Melinda Maposa

Melinda is a seasoned professional in Distressed Customer Solutions, specializing in Restructure & Payment Default Management, with over a decade of experience at ABSA. Her journey is grounded in a strong academic background, including an Advanced Programme in Debt Counselling completed in 2019, which has enhanced her industry expertise. Known for my leadership skills and ability to foster effective team collaboration, she recently broadened her qualifications by earning an Advanced Diploma in Financial Management. She is currently completing an NQF Level 8 in Leadership & Management. With this extensive experience and knowledge, she is passionate about leading teams to success and driving innovative, forward-thinking solutions.

Current workplace

Melinda Maposa's current company

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Absa Group
Absa Group
DCS Restructure/Payments and Defaults Manager at Absa Group
johannesburg, gauteng, south africa
Website
absa.co.za
Employees
25058
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7 roles

Melinda Maposa work experience

A career timeline built from the work history available for this profile.

Dcs Restructure/Payments And Defaults Manager

Current
Absa Group

Johannesburg Metropolitan Area

  • Spearhead a dynamic team of 14 Debt Counselling professionals, driving efficiency and effectiveness indelivering key outcomes.
  • Foster professional growth by identifying team strengths and areas for development, and orchestrating targeted learning and skill-building initiatives.
  • Cultivate and maintain robust relationships with Product Houses and key players in the Debt Counselling sector.
  • Strategically manage non-compliant customers through a structured termination process, as devisedby senior management.
  • Oversee and authorize training programs to enhance team capabilities.
  • Champion diversity and inclusivity, valuing the contributions of all team members.
Sep 2015 - Present

2Ic To The Line Manager

Absa Group

Johannesburg Metropolitan Area

  • Managed department operations effectively during line manager's absence, ensuring continuity and efficiency.
  • Designed and sustained comprehensive reports to support decision-making processes.
  • Optimized real-time call management for both inbound and outbound operations.
  • Conducted capacity planning and forecasting to align with business objectives.
  • Monitored agent adherence to schedules and protocols, maintaining operational standards.
  • Performed regular performance management, delivering insights through daily, weekly, and monthly reviews.
Feb 2013 - Sep 2015

Inbound And Outbound Team Leader

Absa Group

Johannesburg Metropolitan Area

  • Manager's 2IC.
  • Spearheaded a dynamic team of call center professionals, ensuring optimal performance and exceptional customer service.
  • Cultivated leadership excellence through targeted coaching, support, and strategic planning to surpass call center objectives.
  • Expertly managed team schedules, facilitated comprehensive training, and delegated responsibilities to enhance operational efficiency.
  • Resolved complex issues and inquiries by leveraging advanced problem-solving skills and authoritative decision-making.
  • Fostered a culture of high achievement among Collections Officers by implementing rigorous Performance Development (PD) protocols and consistent coaching.
Dec 2011 - Sep 2015

Team Leader

Merchants

Johannesburg Metropolitan Area

Aug 2007 - Dec 2011

Call Center Officer

Merchants

Johannesburg Metropolitan Area

Feb 2006 - Aug 2007

Sales Consultant

Foschini

Johannesburg Metropolitan Area

Jan 2004 - Jan 2006

Sales Consultant

Edgars

Johannesburg Metropolitan Area

Jan 2002 - Dec 2003
Team & coworkers

Colleagues at Absa Group

Other employees you can reach at absa.co.za. View company contacts for 25058 employees →

LT Lisca Thiart Lisca Thiart Colleague at Absa GroupCity Of Cape Town, Western Cape, South Africa, South Africa View → TL Tiiso Lebese Tiiso Lebese Colleague at Absa GroupGauteng, South Africa, South Africa View → TW Tebogo William Lerumo Tebogo William Lerumo Colleague at Absa GroupCity Of Johannesburg, Gauteng, South Africa, South Africa View → JP Janine Pharaoh Janine Pharaoh Colleague at Absa GroupCity Of Cape Town, Western Cape, South Africa, South Africa View → BG Bophelo Gaabonwe Bophelo Gaabonwe Colleague at Absa GroupKlerksdorp, North-West, South Africa, South Africa View → CA Clayton April-Joubert Clayton April-Joubert Colleague at Absa GroupPaarl, Western Cape, South Africa, South Africa View → KR Kashma. Raju Kashma. Raju Colleague at Absa GroupCity Of Johannesburg, Gauteng, South Africa, South Africa View → KM Keletso Mofokeng Keletso Mofokeng Colleague at Absa GroupCity Of Johannesburg, Gauteng, South Africa, South Africa View → MN Maria Nono Ndlovu Maria Nono Ndlovu Colleague at Absa GroupCity Of Johannesburg, Gauteng, South Africa, South Africa View → AR Alisha Ramnand Alisha Ramnand Colleague at Absa GroupCity Of Johannesburg, Gauteng, South Africa, South Africa View →
3 education records

Melinda Maposa education

FAQ

Frequently asked questions about Melinda Maposa

Quick answers generated from the profile data available on this page.

What company does Melinda Maposa work for?

Melinda Maposa works for Absa Group.

What is Melinda Maposa's role at Absa Group?

Melinda Maposa is listed as DCS Restructure/Payments and Defaults Manager at Absa Group at Absa Group.

Where is Melinda Maposa based?

Melinda Maposa is based in Krugersdorp, Gauteng, South Africa while working with Absa Group.

What companies has Melinda Maposa worked for?

Melinda Maposa has worked for Absa Group, Merchants, Foschini, and Edgars.

Who are Melinda Maposa's colleagues at Absa Group?

Melinda Maposa's colleagues at Absa Group include Lisca Thiart, Tiiso Lebese, Tebogo William Lerumo, Janine Pharaoh, and Bophelo Gaabonwe.

How can I contact Melinda Maposa?

You can use AeroLeads to view verified contact signals for Melinda Maposa at Absa Group, including work email, phone, and LinkedIn data when available.

What schools did Melinda Maposa attend?

Melinda Maposa holds Advanced Diploma, Financial Management from Regent Business School.

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