Melissa Collins Email & Phone Number

Hilversum, North Holland, Netherlands

Processes all orders that come in from invoicing, record keeping, and product delivery.Oversees office logistics, including supplies, equipment, groceries and facilities management.Maintains the office condition and arranging necessary repairs.Ensures that all items are invoiced and paid on time.Manages administrative tasks and supports various departments with tasks such as filing, data entry, and correspondence.

Dublin, County Dublin, Ireland

Coordinated the planning and delivery of all aspects for major events taking place on site.Improved event reminder process, saving over 1 person day a week of work.Presented details of upcoming events at team meetings.

Dublin, Ireland

Methodically updated and reviewed records to be entered into our Museum Database, working with staff to determine best methods for entry, and keeping up to date on current documentation policies. Researched important events related to objects and created curatorial reports for exhibitions. Improved search-ability of records by adding important metadata.

Dublin, Ireland

Dublin Emerging Museum Professionals is a professional development and networking organisation for heritage, arts, and archive professionals at all stages of their careers. Our mission is to engage museum professionals across all stages of their careers in building vibrant communities of networking, knowledge exchange, and resource sharing.National Emerging Museum Professionals Network envisions communities in which museum professionals make meaningful connections within and across backgrounds, disciplines, and institutions by:-providing leadership-responding to changing needs-enriching experiences-growing capabilities-sharing resources-advocating for the museum profession-connecting groups on a local and national level

Dublin, Ireland

I assisted in the relocation efforts of the museum by re-imagining and redesigning new exhibit spaces, as well as assisted in organizing the logistics and move of the current collection.My role in the redesign process involved mapping out current Education Standards, such as the new STEM requirements, and applying them to our exhibits, researching and contacting exhibit vendors and contractors to build new sets and experiments, and mapping out the most optimal flow for visitors. This also included considering accessibility for all, and budgeting.

Greater San Diego Area

In this role I acted as the Museum's Collections Manager and Curator, Volunteer Coordinator, Education Programs Manager, Tour Guide, Social Media Manager, and Museum Store Manager.Accomplishments:As the lead in my department, some of my most notable accomplishments include researching and writing our Museum's Collections Acquisition and Disposal Policy, implementing new procedures for handling new and existing collections, and educating staff and volunteers on the proper methods for collections handling and care. I gave presentations to local Museum professionals, and continually brought in new visitors through outreach events. I more than doubled our volunteer staff and implemented new ways of tracking and soliciting visitor feedback in order to improve our services. Not only did this help us improve our visitor relations, it also gave us a way of communicating more effective critique with our staff and volunteers.

San Diego, California

Established and maintained relationships with new and existing clients over the phone, in person, and through email. Generated new business by reaching out to clients about potential service upgrades. Composed and produced business correspondence and related materials. Ensured confidentiality, and controlled access to sensitive information. Scheduled and coordinated meetings with clients and internal staff. Reviewed client contracts for potential improvements. Produced contracts and followed up with clients to ensure needs are being met. Edited reports of up to 20,000 words with extreme attention to detail to both the text and design components. Used organizational skills to keep track of documents and tasks, keeping projects and Project Managers on task to meet minor and crucial deadlines. Assisted in the preparation, development and production of major documents. Researched information, as requested, and relayed official interpretations. Built company wide apps using the Canvas platform.

London, United Kingdom

Completed a review of all Transfer of Title records from 2013 and updated records to Museum Accreditation standards. Updated and entered information in digital catalogue with detailed object descriptions, accurate location notes, and included special care instructions as needed. Researched and completed reports on historical events related to the British Post Office for use in exhibition planning. Enhanced online presence of museum and archive by contributing content to online Blog. Using proper museum handling and storing techniques, packed and audited a range of objects and materials including metals, artworks, paper, fabric, and wood. Assisted in making decisions on whether or not to formally accession objects into the collection. Received an award for exceptional geniality from the Campaign for Courtesy when assisting visitors to the museum and archive.

Dublin, Ireland

Managed meeting, desk, and office space for locations across the UK and Ireland. Ordered and followed up on catering requests for scheduled meetings. Handled high profile client calls professionally and timely. Used critical thinking and time management skills to accommodate large meetings during busy quarters. Worked effectively as a team to ensure best practices and services were provided to clients.

Los Angeles, California

Responsible for implementing proper curation techniques of various archaeological materials in compliance with both The Native American Graves Protection and Repatriation Act (NAGPRA) and 36 CFR 79. Conducted research utilizing museum archives, campus libraries, artifact catalogs, and publications to prepare reports. Trained and supervised volunteers and new employees, assigning tasks as needed based on priority. Opened, operated and closed repository. Maintained compliance with federal safety standards for curatorial facilities. Worked with public to educate on archaeological methods and the importance of archaeological contributions to our understanding of the past. Maintained database of all collections. Implemented new and updated procedures for collections management. Monitored collections status including reviewing collections to ensure proper curation techniques were used as well as monitoring status of loaned items.

Sacramento, California

Maintained branch compliance with The Financial Industry Regulatory Authority. Conducted monthly branch audits with perfect satisfaction rating. Processed and tracked all financial paperwork in the branch. Organized monthly seminars on financial news and investments. Collaborated with the branch Financial Advisor on marketing strategies.

Antelope, California

Promoted business through marketing campaigns and community engagement. Held weekly meetings with staff. Recruited and managed staff. Oversaw teaching of martial arts to children and adults. Planned and ran quarterly seminars. Monitored P&L of business.

Sacramento, California

Met with new clients representing the company and assessed client needs. Led weekly meetings. Assisted owner with sales efforts. Trained new staff members. Organized staff schedules. Assisted in daily pet sitting activities.

Rocklin, California

Researched new and existing Medicare Part D / Retiree Drug Subsidy (RDS) policy daily. Prepared and submitted reports to the Centers for Medicaid/Medicare Services (CMS). Prepared and conducted meetings with clients. Set up and revised plan designs for Medicare / RDS clients. Prepared, reviewed, and issued monthly reports to clients. Met submission deadlines within limited time constraints. Acted as the company representative for Medicare / RDS clients. Maintained compliance with The Health Insurance Portability and Accountability Act (HIPAA). Involved in plan approval from CMS and Health Plan Management System (HPMS) to offer Medicare/RDS benefits. Led employee training on Medicare Part D policy.

Sacramento, California

Taught Martial Arts to students ages 4 through 60+. Assisted in and coordinated marketing events and seminars. Held the best record for retention of new and old clients. Supervised customer service representatives. Responsible for computer management of training facility. Implemented training programs for future employees and assistants.

Master Of Arts (Ma)

Bachelor Of Arts (B.A.)