Melissa Constantine Email & Phone Number

Orlando, Fl, Us

New Smyrna Beach, Fl

• Strategist and manager of offsite meetings & events for major accounts in both the Corporate and Association sectors, responsibilities include site research & selection, sourcing, negotiations, contracting, event management and final execution/coordination. • Primary accounts have included Medtronic, Inc., National Veterinary Associates, Red Hat, Feld Entertainment, Georgia Family, Career & Community Leaders America, and FIRST Organization (For Inspiration and Recognition of Science & Technology.

Boca Raton (Corporate)

Chief of Staff - LXR Luxury Resorts/The Blackstone Group (Promotion from Boca Resorts) 2004-2010• Liaison between owners (Blackstone/Real Estate Division), their corporate hotel executives (LXR, Hilton Worldwide, LaQuinta Inns & Suites, Axios Hospitality (500+ European hotels), Extended Stay, Meristar/Interstate Hotels, etc.) and individual properties.• Managed domestic & international travel/meetings/events for the Blackstone Real Estate Group in conjunction with corporate hotel operations and all hotel properties. This included meeting planning & complete event management for executive & board meetings, operational meetings, sales & training conferences, retreats, etc., as well as individual business travel and VIP handling & services.• Managed communications & meetings with project management teams for all renovation & design projects for both domestic & international properties, from concept to project completion• Managed contracts & all arrangements with private flight suppliers, including NetJets, Blue Star Jets and Starflight Aviation • Managed calendars for 10 executives, and synchronized efforts of over 100 executives across a multitude of companies, on behalf of owners, in order to ensure maximum efficiencies and travel effectiveness for many different teams as a whole unit• Worked hand-in-hand with EA’s from all hospitality organizations owned by Blackstone, managing efficiencies and synchronization• Handled the personal/family travel of VVIP executives as requested• Handled philanthropic arrangements on behalf of executives as required• Resigned in 2010 to care for an ill family member

Boca Raton, Florida, United States

• Managed office of the President & CEO of 5 hotels, including high level administrative & budget duties; had one direct report • Handled all written & verbal communications on behalf of the President• Managed the President’s calendar, coordinating with internal & external executives, employee events, and VIP clients & customers• Scheduled & coordinated all meetings and events, both onsite and offsite• Handled all business and personal/family travel arrangements• Liaised with charitable organizations, coordinated philanthropic efforts & managed community support endeavors• Liaised with local/county/state government officials as required on behalf of the President’s office• Acted as VVVIP Concierge for top 25 guests & club members of the Boca Resort & Club as their personal travel coordinator

Boca Raton, Florida, United States

• Managed 15 national offices of this franchised staffing company, specializing in IT recruiting & placement • Conducted opening & start-up of 10 offices, including site selection, business model & practices for the market, staffing & training of offices, sales & marketing launch, telemarketing programs and field employee/consultant recruitment.• Handled franchisee relations• Conducted training programs in sales & marketing, recruiting and systems usage• Developed company web site, as well as its intranet and extranet (for linking with vendors)• Resigned following the birth of my son to be a stay-at-home mom for 1.5 years

West Palm Beach, Florida, United States

• Development, start-up and overall management of this internet company, specializing in the financial industry• Oversaw sales & marketing & company operations, including H.R., training, direct sales, public relations, advertising, collateral development, trade show management and call center operations• Due to its success, company was sold to a company on the west coast in June 1997

Boca Raton, Florida, United States

• Development, start-up and overall management of this hospitality database management & telemarketing company• Developed custom-written software & database systems in conjunction with Director of IT, created product & service lines/packages and created QA & customer service programs.• Responsible for ongoing sales & marketing, H.R. & training, call center operations, customer relations and quality assurance• Company was moved to its parent company location in NYC and I was unable to relocate

Boca Raton

Boca Raton Resort & Club (& RockResorts simultaneously from 1990-1994) Director, Marketing Administration & Office Systems • Coordination of marketing programs, trade shows, customer care & retention programs, collateral materials, marketing plan development & sports/event marketing• Development & management of leisure guest history database for all properties under Rockresorts, creating an interactive database for cross-selling of properties and hotel management expansion. • Development of database system for the group/convention market• Creation of presentations for marketing, business development, property acquirement & due diligence• Development, management & training of Delphi (sales/marketing/catering systems) for all hotels, regional sales offices and corporate. Served on national advisory board for Delphi/Newmarket Software.• Oversaw Resort’s Business Center. Staff consisted of 3 management and 10 line employees. Attained not only profit center status, but also beat budget by 700% through vendor negotiations, expanded products & services and marketing promotions.• Established procedures, communications and system usage of Delphi for group sales offices of all hotels and regional sales offices. • From 1985-1994, I rose from a Sales & Marketing Coordinator, to Office & Systems Manager to the role above.