Melissa Constantine Email & Phone Number

Orlando, FL, US

New Smyrna Beach, FL

• Strategist and manager of offsite meetings & events for major accounts in both the Corporate and Association sectors, responsibilities include site research & selection, sourcing, negotiations, contracting, event.
• Primary accounts have included Medtronic, Inc., National Veterinary Associates, Red Hat, Feld Entertainment, Georgia Family, Career & Community Leaders America, and FIRST Organization (For Inspiration and Recognition.

Boca Raton (corporate)

• Chief of Staff - LXR Luxury Resorts/The Blackstone Group (Promotion from Boca Resorts) 2004-2010
• Liaison between owners (Blackstone/Real Estate Division), their corporate hotel executives (LXR, Hilton Worldwide, LaQuinta Inns & Suites, Axios Hospitality (500+ European hotels), Extended Stay, Meristar/Interstate.
• Managed domestic & international travel/meetings/events for the Blackstone Real Estate Group in conjunction with corporate hotel operations and all hotel properties. This included meeting planning & complete event.
• Managed communications & meetings with project management teams for all renovation & design projects for both domestic & international properties, from concept to project completion
• Managed contracts & all arrangements with private flight suppliers, including NetJets, Blue Star Jets and Starflight Aviation
• Managed calendars for 10 executives, and synchronized efforts of over 100 executives across a multitude of companies, on behalf of owners, in order to ensure maximum efficiencies and travel effectiveness for many.

Boca Raton, Florida, United States

• Managed office of the President & CEO of 5 hotels, including high level administrative & budget duties; had one direct report
• Handled all written & verbal communications on behalf of the President
• Managed the President’s calendar, coordinating with internal & external executives, employee events, and VIP clients & customers
• Scheduled & coordinated all meetings and events, both onsite and offsite
• Handled all business and personal/family travel arrangements
• Liaised with charitable organizations, coordinated philanthropic efforts & managed community support endeavors

Boca Raton, Florida, United States

• Managed 15 national offices of this franchised staffing company, specializing in IT recruiting & placement
• Conducted opening & start-up of 10 offices, including site selection, business model & practices for the market, staffing & training of offices, sales & marketing launch, telemarketing programs and field.
• Handled franchisee relations
• Conducted training programs in sales & marketing, recruiting and systems usage
• Developed company web site, as well as its intranet and extranet (for linking with vendors)
• Resigned following the birth of my son to be a stay-at-home mom for 1.5 years

West Palm Beach, Florida, United States

• Development, start-up and overall management of this internet company, specializing in the financial industry
• Oversaw sales & marketing & company operations, including H.R., training, direct sales, public relations, advertising, collateral development, trade show management and call center operations
• Due to its success, company was sold to a company on the west coast in June 1997

Boca Raton, Florida, United States

• Development, start-up and overall management of this hospitality database management & telemarketing company
• Developed custom-written software & database systems in conjunction with Director of IT, created product & service lines/packages and created QA & customer service programs.
• Responsible for ongoing sales & marketing, H.R. & training, call center operations, customer relations and quality assurance
• Company was moved to its parent company location in NYC and I was unable to relocate

Boca Raton

• Boca Raton Resort & Club (& RockResorts simultaneously from 1990-1994) Director, Marketing Administration & Office Systems
• Coordination of marketing programs, trade shows, customer care & retention programs, collateral materials, marketing plan development & sports/event marketing
• Development & management of leisure guest history database for all properties under Rockresorts, creating an interactive database for cross-selling of properties and hotel management expansion.
• Development of database system for the group/convention market
• Creation of presentations for marketing, business development, property acquirement & due diligence
• Development, management & training of Delphi (sales/marketing/catering systems) for all hotels, regional sales offices and corporate. Served on national advisory board for Delphi/Newmarket Software.