Melissa Dawson Email and Phone Number

•Facilitate weekly handbook training for legacy employees and new hires•Assist in the development, revision, and implementation of HR policies to impact and change employee culture•Assist in talent acquisition and recruitment processes•Facilitate orientation and onboarding activities for new hires such as new hire paperwork, ordering ID badges, uniforms, and software logins•Organize and maintain personnel records in electronic and paper form•Update internal HR databases; audit files for company and building compliance•Liaise with external partners to ensure legal compliance•Assist payroll department with communication on employee changes and LOAs•Assist managers with conflict resolution, advisory notices, performance improvement plans, and fostering employee satisfaction•Ensure compliance with labor regulations•Facilitate employee engagement activities•Support departmental leaders with on-going education, training, coaching opportunities for their department, and employee morale and team-building

• Prepare weekly and semimonthly reports for six different payroll groups which encompasses the entire United States and Canada employee population of over 500 people• Prepare over 15 different monthly invoices both automated and manual self-billing for timely payment• Respond to employee verification requests and create employment letters • Monitor and maintain employee data of over 500 US employees through HRIS system• Complete internal pre-employment process to ensure IT accessibility for new hires joining the company • Initiate background check for new hires with third party vendor and correspond with vendor to ensure information is provided in a timely manner• Initiate COBRA packets for former employees • Solely responsible for all first day onboarding activities to include new hire orientation, employee benefits presentation, and office tour• Coordinate monthly employee engagement activities for employee birthdays, anniversaries, and new hire acknowledgement• Support brokers during annual employee benefits open enrollment within the United States and serve as point of contact for employee benefit inquiries

• Created the Standard Operating Procedure (SOP) for Registration department • Facilitated cross training with team members on attendee management functionality• Created, audited, and distributed contracts for approved healthcare professionals for product speaking engagements in quarterly contracting cycles • Provided quality control review of correspondence and contracts prior to distribution to field representatives and speakers

• Supplied current social service information and appropriate referrals to callers• Advocated for and followed up with callers and/ or agencies as necessary• Accurately maintained caller records to be used in NJ State reports• Documented and recorded each call in compliance with company policies

• Achieved the 2011 office goal of 50 full time employees• Managed a personal recruitment database of over 1,300 allied physical therapy professionals• Analytically screened résumés and evaluated various candidates for employment

• Enforced the standard of the company’s policies and procedures • Recruited, interviewed, and completed on/off board coordination activities• Adhered to all state and federal regulatory employment requirements and minor labor laws • Maintained both staff and company confidentiality and passed compliance audits on personnel files• Audited electronic time sheets and input payroll information and vacation data for hourly team members