Melissa Dutton Email & Phone Number

Primary point of contact for Komatsu for the League City officeTraining of personnel in League City for Komatsu account functionsPrimary point of contact for Komatsu machines at the Galveston portManage 10 dealer accounts for KomatsuProcessing machines onto and off of the yard in Keen InventoryProcessing machines into and out of the Komatsu SAP systemProcessing machines into the shop to have parts removed or added to meet dealer specifications for the monthInputting trips Komatsu machines for some of the dealers that I handleInventory reconciliation both monthly and yearly for Komatsu of a multi-million dollar inventoryServe as backup dispatch assistant as neededServe as backup to other customer service representatives who handle Doosan, JCB, Volvo, New Holland, Linkbelt, Hyundai, Hamm, Cat, and Terex

Radio assistance to officers and other agencies using computer aided dispatch programEntrance of wanted persons/property into GCIC/NCIC, also using NLETS for wanted searchesDaily handling of sensitive information including criminal histories and previous calls for serviceTelephone contact for public-at-large and other agenciesNon-emergency calls for serviceAssisted other agencies as needed with research into warranted and other information

Managed 52 apartment units including leasing to new clients and assisting in the cleaning between tenantsFiling state and federal taxes, bank reconciliation, Accounts Payable and Accounts ReceivablePrepared monthly, quarterly, and annual financial statements using Quick Books and Peachtree AccountingReceptionist duties as needed

Managed day-to-day operations of 2 tractorsMaintained driver qualification files of three drivers as well as hiring.Auditing paperwork for company taxes including payroll taxes and fuel taxes, as well as safety issues such as log compliance and random drug testingDaily cash functions and payroll

Maintained driver qualification files for a fleet of 380 driversEnsured compliance with all federal, state, and local lawsRecruited driversDrug testingHandled cargo claims, workers comp claims, all vehicle accidents and reporting them to the appropriate authorities (president of the company, insurance company, or terminal mangers)Tagging and permitting of the fleetFuel tax filings and auditsDispatch and agent programHandled all insurance requirements for the fleet including owner operatorDriver log and trip sheet managementAlso participated in Federal DOT audit

Maintained driver qualification files for a fleet of 100 driversEnsured compliance with all federal, state, and local lawsRecruiting driversHandling accidents and cargo claimsFuel tax filingsDriver log and trip sheet managementDrug testing policies and proceduresTagging, licensing, and permitting the fleetAll aspects of dispatch and fleet management for 50 drivers including load finding, backhauls, and consolidation of LTL freight to make truckloads

Worked with the trucking industry regarding compliance with 49 CFR parts 100-177, 178-180, and 382-399, using specific knowledge of driver waivers, driver qualifications, and compliance and consent ordersAssisted investigators in preparing case files against companies in violation of the Federal DOT regulationParticipated in file negotiations and posted payments to outstanding case filesMade travel arrangements for regional office employeesMaintained office time report

B.A, Logistics And Intermodal Transportation

A.A, Business Administration