Melissa Evans Email & Phone Number

Dearborn, Michigan, United States

Rochester, Michigan, United States

• Processed all required guest reservation documents and followed-up to ensure timely and accurate completion.
• Responsible for prior, during, and after-stay communication with guests and clients, following up on their experience by providing a personal response.
• Effectively managed daily in progress and pending tasks, ensuring that tasks are completed either end of day or in a timely manner
• Effectively manage all guest questions regarding rates, financial responsibility, notice… Show more
• Effectively manage all guest questions regarding rates, financial responsibility, notice to vacate, unit location information. When needed, referred guests to the appropriate internal/external contacts.
• Demonstrated effective time management and organization skills; prioritize and complete all email correspondence and tasks in a timely manner and according to urgency.

Wixom, Michigan, United States

• Provided an outstanding client experience to several hospitals and doctors’ offices throughout the country via fax, telephone, and email.
• Created inventory reports using Excel that were updated weekly with information received from vendors regarding open and pending purchase orders.
• Build quotes for sales reps based on sales template to build stronger territory coverage.
• Facilitated support to Inside Sales Representatives by constructing quotes for potential business growth… Show more
• Facilitated support to Inside Sales Representatives by constructing quotes for potential business growth and new opportunities.
• HIDA AMS Certification completed 2019 Show less

• First point of contact for 10+ customers with 100+ ship-to locations. Backup contact for 20+ customers.
• Process orders received via EDI, fax, or email from customers or company employees.
• Established a working relationship with internal and external customers through communication via email and telephone.
• Collaborate closely with customers, buyers, Sales Representatives, and warehouse associates on inquires regarding order issues, deliveries, pick-ups and stock issues.

Michigan

• Managed and led a team of 15 employees in a store that generated over $1M annually.
• Boosted store revenue by implementing extensive coaching program promoting accountability and integrity for all employees to maintain the highest level of service.
• Consistent conversion scores between 40-50%.
• Trained, motivated, and coached a district of leaders to maintain consistent practices throughout the district.
• Held recruitment events to boost staffing throughout district.

Michigan

Key Responsibilities: Shipping and Receiving, Nursery Planning, Motherhood Events Host, Human Resources, Training