Melissa Goodson

Melissa Goodson Email and Phone Number

System Administration Specialist @ United States
United States
Melissa Goodson's Location
United States, United States
About Melissa Goodson

Highly skilled analyst with expertise in cross-functional collaboration, operational and performance analytics with the ability to facilitate discussions between technical and non-technical stakeholders to elicit, analyze, and document business needs and requirements, leading to the delivery of effective analytic solutions. Strong background in CRM Administration and Implementation. Seeking a challenging role where I can demonstrate my analytical and communication skills to drive data-driven decision-making and contribute to organizational success.

Melissa Goodson's Current Company Details
State of Missouri Department of Economic Development - Strategy and Performance

State Of Missouri Department Of Economic Development - Strategy And Performance

System Administration Specialist
United States
Melissa Goodson Work Experience Details
  • State Of Missouri Department Of Economic Development - Strategy And Performance
    System Administration Specialist
    State Of Missouri Department Of Economic Development - Strategy And Performance
    United States
  • Maximus
    Business Analyst
    Maximus Jul 2022 - Jan 2024
    Remote
  • Jobfinders Employment Services Company/Contractor (Maximus)
    Business & Reporting Analyst
    Jobfinders Employment Services Company/Contractor (Maximus) Jun 2019 - Jul 2022
    Analyzed business operations and processes to support change and quality and productivity improvements.Maintained understanding of business operations and how users interact with relevant systems and used that understanding to provide decision support analysis.Increased efficiency of monthly reporting process by 5 days. Understood project requirements, policies and procedures and monitored project performance against these… Show more Analyzed business operations and processes to support change and quality and productivity improvements.Maintained understanding of business operations and how users interact with relevant systems and used that understanding to provide decision support analysis.Increased efficiency of monthly reporting process by 5 days. Understood project requirements, policies and procedures and monitored project performance against these measures.Prepared monthly Eligibility Verification Performance Reports and worked with Project Manager and State Agency to file joint annual report on operations.Ensured that MAXIMUS followed all applicable requirements of contract, State and Federal regulations, and terms and conditions of business requirements and for definition of vision and strategic direction.Educated project teams on best practices and lead teams and workgroups towards completion of project tasks.Established and maintained productive relationships with state representatives to ensure flow of information on regular and ongoing basis.Developed and reviewed all documentation required to meet requirements of contract.Provided Project Manager with updates on all operation and functional issues. Show less
  • Questionmark
    Technical Services Administrator
    Questionmark 2007 - May 2019
    Columbia, Mo
    Technical Services Administrator, Reporting/Data Analyst and Business Analyst with 12 years’ experience in software technical service operations. In depth knowledge of Customer Relationship Management administration and customization along with KPI development and reporting. Excelling in cross-functional teamwork and task automation.

Melissa Goodson Education Details

Frequently Asked Questions about Melissa Goodson

What company does Melissa Goodson work for?

Melissa Goodson works for State Of Missouri Department Of Economic Development - Strategy And Performance

What is Melissa Goodson's role at the current company?

Melissa Goodson's current role is System Administration Specialist.

What schools did Melissa Goodson attend?

Melissa Goodson attended Columbia College, Columbia College, University Of Kentucky.

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