Melissa Jenkins Email and Phone Number

• Develops, implements, and monitors day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for key initiatives• Builds and maintains relationships with all department heads, external partners, third-party financiers, and vendors to make decisions regarding operational activity and strategic goals• Analyzes current operational processes and performance, recommending solutions for improvement when necessary• Ensures company runs with legality and conformity to established regulations• Collaborates with executive-level management in the execution of various HR and accounting aspects, including accounts payable and receivable, ledger and account management, budget control, payroll, billing, deposits, and reconciliations

• Managed a mix of multi-family and single family residences along with several new construction properties• Advertised units and negotiated lease terms; performed tenant screenings; entered all tenant information in Appfolio and QuickBooks• Acted as liaison between tenants and property owners; collected rent, handled late payments, posted all notices, maintained property, enforced rules of occupancy• Coordinated all maintenance and managed property maintenance team• Assisted in all refinances for several properties; obtained all information needed for loan officers and underwriters according to deadlines• Assisted in the management of properties under new construction; coordinated with utility companies before and after demolition, pulled permits, and processed any refunds associated with permits• Scheduled work crews, cleaning crews, utilities, and all on-site services • Acted as accounts payable for all permits and crews for all properties

• Acted as lead point of contact for any and all matters specific to my accounts• Built and maintained strong relationships with customers and vendors, including negotiating contracts and agreements to maximize profits• Ensured all projects were delivered on time, within scope and budget; performed risk management to minimize project risks; created and maintained comprehensive project documentation• Performed all data entry for accounts receivable and payable into QB• Kept track of all payments and expenditures, including purchase orders, invoices, statements, etc.• Reconciled processed work by verifying entries and comparing system reports to balances• Approved, scanned, entered, and maintained records of all vendor payments; scheduled pay checks and ensured payment received for outstanding credits while ensuring payment was processed according to progress of job

• Delivered on-site support to all departments and coordinated all daily business efforts through effective collaboration and communication with team members• Organized and executed service calls, appointment scheduling, and correspondence distribution while collaborating on operational and logistical aspects with team members• Tracked, filed, and viewed important documents, receipts, applications, database information, and invoices on a daily basis, organized and managed sensitive files in an efficient manner• Maintained employee, client and vendor records and related information, entered results into each respective database while auditing for accuracy and completion• Acted as a liaison between organizations, corporations, vendors, and clients to ensure effective information flow, exceptional customer service, sales opportunity development, and timely issue resolution

• Direct contact/liaison between clients, vendors and staff; researched and set up new company contact database• Handled the tasks of scheduling, organizing meetings, confirming appointments, and booking flight/travel arrangements• Handled accounts receivable, prepared bank deposits, controlled inventory, and maintained equipment and technology.• Responsible for handling special projects under the instructions of executive staff and clients; i.e., editing and posting bi-monthly newsletter for marketing client; researched and set up new company database

• Ensured that basic requirements of the office like phones, front office desk coverage and filing, and email correspondence were met • Researched and assisted in the creation of new website• Ran errands, prepared bank deposits

• Researched archival materials to assist with Los Angeles historical section of project to provide analysis and different perspective to further research• Prepared and transferred documents and visuals for new web page

• Researched storyboard information; compiled graphics needed for commercial treatments• Transcribed creative calls with ad agencies, directors, VFX houses, and other integral conference calls for commercial jobs• Generated reports and presentations for a wide-range of data and research information

• Researched new and prospective clients to assist in interview material• Provided practical support to the director and production team on set• Handled organizational tasks to help production run on schedule

• Started as a barista/server, promoted within four months to office and accounting assistant• Provided consistent, friendly customer service in fast paced, high volume establishment• Gained the responsibilities of maintaining shift accounting records, training new employees, and instigating procedures to enhance service efficiency