Admin Operations Team Lead
Current- Supporting a global team of 70 colleagues by managing operational requests, including archiving system, contracts, invoices, and certificates.- Defining and structuring new operational and technical working procedures to ensure on-time and compliant regulatory submissions.- Developing and implementing the automation of quotation and payment processes to improve efficiency, reduce costs, and control payment accuracy.- Leading the implementation of an archiving system, including the migration of 100K documents and extraction of new data points to support regulatory managers. - Reviewing working procedures, focusing on improving efficiency and adjusting working methods to the changing regulations. - Serving as the department’s focal point for all regulatory administrative needs, coordinating multiple interfaces on daily basis.- Managing a global team of 7 employees.