The Team Lead works as a core part of the Connected Communities corporate team to support and enhance community quality of life within a region (Greater Massachusetts). The Team Lead provides oversight, support and accountability to a team of housing-based community coordinators working to provide direct service and collaborative programming to residents of affordable and mixed-income housing communities within the region, specifically aimed at achieving measurable, positive outcomes in Connected Communities’ six key outcome areas: Stable Housing, Employment, Education, Health, Community Engagement and Economic Mobility. Specifically, Regional Managers play a key role in the ongoing implementation and sustainability of this goal by supporting Community Coordinators in the development, implementation and sustainability of community-based annual service plans, partnership development and expansion, outcomes tracking, and reporting, all focused on the Connected Communities commitment to ensuring that communities are Stable, Connected and Empowered.

Assist in the media language and programing paperworkResponsible for assisting in the growth of the City to Saddle Programs throughout state and USFinalize approval for agency budgets and program scholarshipsResponsible for setting the direction of the organization and approving all major decisionsApprove programs and host facilitiesAssist with developing and supporting the Charter Farm Program and other initiativesAssist with updating statement on anti-racism, the website, and other social media outreachAssist with local fundraising efforts

The Regional Manager works as a core part of the Connected Communities corporate team to support and enhance community quality of life within a region (Greater Massachusetts). The Regional Manager provides oversight, support and accountability to a team of housing-based community coordinators working to provide direct service and collaborative programming to residents of affordable and mixed-income housing communities within the region, specifically aimed at achieving measurable, positive outcomes in Connected Communities’ six key outcome areas: Stable Housing, Employment, Education, Health, Community Engagement and Economic Mobility. Specifically, Regional Managers play a key role in the ongoing implementation and sustainability of this goal by supporting Community Coordinators in the development, implementation and sustainability of community-based annual service plans, partnership development and expansion, outcomes tracking, and reporting, all focused on the Connected Communities commitment to ensuring that communities are Stable, Connected and Empowered.

Collect, manage report and analyze resident data, and ensure accuracy and consistency with established dataEstablish and maintain relationships with local service providers, resident leadership, community stakeholders in the following areas: Stable Housing, Employment, Education, Health, and Economic MobilityProvide direct assistance, resource and program referral, and coaching to individuals and familiesCreate and implement annual Connected Communities plan for the community. Based on need, interest, and opportunities, create a comprehensive strategy for program development and implementationCoordinate resources for residents that address key community needs such as housing, employment and economic mobility, and access to healthcare

Complete thorough documentation of pertinent information/incidents occurring on shiftProvide intervention in the event of a dispute or crisis on propertyInteract with families in a respectful, supportive and professional mannerMake hourly rounds and ensure safety of all families residing at facility

Screen applicants at intake, conduct assessments and make referrals into programAssist low-income families with Individual Training Service Plans and refer families to agenciesAssist families with budgeting, credit repair, and the home buying processSet-up workshops that assisted families with different issues from credit repair to enrollment into collegeSuccessfully complete and submitted a yearly FSS grant

• Responsible for hiring, firing and evaluating the Director of the organization• Evaluated and approved agency policies, programming and fiscal budgets • Determined rules and procedures and selected officers for Board of Directors• Represented the organization in a positive and professional manner

Solely responsible for a group of homeless single women and their children residing in a temporary shelterSupervised and coordinated daily living activities including meal preparations, childcare, and general clean-upMade hourly round inspections of the facility and enforce rules and house regulations Wrote-up daily logs and submitted reports to supervisor

• Screened applicants at intake, conducted assessments, and made referrals into programs• Provided advocacy for families with government and social service agencies• Maintained client files in accordance with agency and funding requirements; submitted program data/reports• Assisted with coordination of care for client families, including housing, DSS/DTA/Mass Health/child care• Met individually on a regularly scheduled basis with teen parents • Conducted appropriate follow-up for program graduates