Melissa Marks Email & Phone Number

Ohio

Dayton, Ohio Area

As the new Kettering site Co-Lead for our Women'sNetwork+, I drove a strategic theme of Show Up, Build Up& Rise Up which helped to focus on relevant events andresulted in a 200% increase in overall participation of ourWN+ events.

Dayton, Ohio Area

Own and manage the Promo Setup and Build strategy for the business. Identify areas of opportunity to enhance and streamline key activities related to the promo build process. Lead strategic initiatives for Governance and Oversight team activities. Manage and lead members of the Promo Support team. Lead strategic initiatives for Sales Process Governance and manage the Promotion build process for the enterprise.

• Led visible strategic sales initiatives focused on maximizing business growth, simplification, productivity, customer satisfaction, etc.• Interacted directly with sales, marketing, operations, risk, IT, legal, compliance, clients/cardholders, etc. on a daily basis. Heavily focused on project management, ongoing sales/marketing front-endprocess/support, new business initiatives, customer servicing, etc. Managed a team of non-exempts who provide day-to-day support to the sales, marketing and operations teams to drive sales. Involvedin supporting critical "run the engine" sales processes, to include co-managing a 3rd party vendor.• Serve as the process owner and administrator of SalesLogix CRM tool. Own and manage: 1) CRM enhancements, 2) daily internal customer support, 3) licensing, 4) invoices/budget/expensemanagement, 5) new hire training and best practice sharing.

Kettering, Ohio

Supported Sales Relationship Manager with a variety of sales and service support responsibilities. Worked with cross-functional teams to develop and execute strategies to increase dealer sales. Assisted with the New Client Implementation process for multiple programs. Conducted system audits to ensure accuracy of pricing setups andalleviate downstream issues with client/dealer. Worked closely with business cross-functional partners to communicate and develop a new tiered pricing strategy.

Business Administration And Management, General

Accounting And Business/Management