Melissa Mcgee

Melissa Mcgee Email and Phone Number

System’s Administrator and Help Desk Support Technician @ SMX
Vicksburg, MS, US
Melissa Mcgee's Location
Vicksburg, Mississippi, United States, United States
About Melissa Mcgee

Experienced Support Technician with a demonstrated history of working in the computer and network security industry. Skilled in ArcGIS, Tax Preparation, Computer Repair, Microsoft Word, and Computer-Aided Design (CAD). Strong information technology professional graduated from Hinds Community College.

Melissa Mcgee's Current Company Details
SMX

Smx

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System’s Administrator and Help Desk Support Technician
Vicksburg, MS, US
Website:
smxtech.com
Employees:
1852
Melissa Mcgee Work Experience Details
  • Smx
    System’S Administrator And Help Desk Support Technician
    Smx
    Vicksburg, Ms, Us
  • Smx
    System’S Administrator / Help Desk Support Technician
    Smx Nov 2023 - Present
    Vicksburg, Mississippi, United States
    Work as tier 1 support at the RDE Help Desk at ERDC.
  • Office Of State Aid Road Construction
    Client Support Technician Team Lead
    Office Of State Aid Road Construction Aug 2018 - Jul 2023
    Jackson, Mississippi
    Assists in the installation, maintenance and administration of network infrastructure.Installation and Configuration of hardware and network Responsible for ensuring that end-user hardware, software, security and network problems are resolved in a timely and effective mannerMaintain the Active Directory farm and role based support (passwords, account lockout, etc)Maintain KACE Endpoint Systems Management Appliance
  • Mississippi Department Of Transportation
    System Administrator
    Mississippi Department Of Transportation Feb 2018 - Aug 2018
    Yazoo City, Ms
    Assists in the installation, maintenance and administration of MDOT network infrastructure.Installation and Configuration of hardware and network throughout District 3Responsible for ensuring that end-user hardware, software, security and network problems are resolved in a timely and effective mannerMaintain the Active Directory farm and role based support (passwords, account lockout, etc)Create badges, and maintain BadgePass system
  • Prime Technical Services Inc./Leidos
    Tier One Call Support
    Prime Technical Services Inc./Leidos Jul 2017 - Jan 2018
    Clinton, Mississippi
    Provide help desk support at Leidos for the ATF.Remote desktop supportMaintain the Active Directory farm and role based support (passwords, account lockout, etc)Security Clearance Waiver
  • Waterview Casino & Hotel(Formerly Diamond Jacks Casino)
    Support Technician
    Waterview Casino & Hotel(Formerly Diamond Jacks Casino) Aug 2015 - Jul 2017
    Vicksburg, Mississippi
    Provided Micros and Agilysys (point of sale) system supportProvide AS400 supportProvide break/fix support for network equipment, visual media, and endpointsMaintain the Active Directory farm and role based support (passwords, account lockout, etc)Provide Kronos, time keeping, supportProvide support for Patron Management, cage management, system
  • Primerica
    Analyst
    Primerica Aug 2015 - Apr 2016
    Flowood, Mississippi
    State licensed in Life Insurance sales.
  • Cappaert Manufactured Housing
    Purchasing Agent/ Systems Administrator/ Hr Cordinator
    Cappaert Manufactured Housing Jun 2014 - Apr 2015
    Vicksburg, Ms
    Systems Administration Provide Windows/Novell administrationManage systems configuration and maintenance, problem troubleshooting, system and program security, applications and program management, planning and directing upgrades, and testingoperations to ensure optimum system functionality.Manage all new install projects for servers, switches, and other network resources.Investigated new technologies, software, patches, and security packages, which will improve system performance and systems administration procedures.Performed high-level planning, implementation, recommendation. Purchasing AgentKept a running inventory of construction materials stock.Maintain materials stockReceived purchase orders and initiated buysQuoted prices against items listed on requisitions, invoices or other order forms Recorded order and customer information on order forms Regularly kept track of order status with vendors to ensure timely delivery Negotiated with vendors on price HR CoordinatorPrepared employees for assignments by establishing and conducting orientation and training programs.Ensured legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records.Maintain management guidelines by preparing, updating, and recommending human resource policies and proceduresMaintain good employee working relationsWorked on a project to start a safety committee to keep supervisors and management informed on any changes that need to be made in the plant
  • Micro Systems
    Computer Technician
    Micro Systems Oct 2012 - Jun 2014
    Vicksburg, Ms
    Repair computers, server, and printers, and remove computer virusesHardware and software installation and updates Wireless access point installationMaintain the network and repair and maintain the IT equipment for the Vicksburg Warren School District IT support and network administration for local governments, medical facilities, non-profits, and for profit businesses.Setup and maintain security surveillance systems.
  • Self Employed Contractor
    Computer Technician
    Self Employed Contractor Aug 2012 - Oct 2012
    Vicksburg, Ms
    Repair computersHelp customers with their tablets and phones (iPhone, Galaxy, etc.)Wi-Fi set-up, email set-up, Software installs and upgrades. Remove computer virusesCustomer service
  • Ms Dept.Of Revenue
    Tax Processor
    Ms Dept.Of Revenue 2010 - 2011
    Raymond, Ms
    Processed individual income taxes for the Department of Revenue.Scanned all documents that come in to the Individual Income Tax Department.Answered taxpayers' phone calls and help them with any of their MS state tax needs.
  • H&R Block
    Tax Advisor 2
    H&R Block 2004 - 2008
    Vicksburg, Ms
    Prepared state and federal income tax returns for individuals.Answered telephone calls, and helped answer tax questions.Responsible for opening and closing office on Sundays.Received payments for tax preparation work.Successfully completed one hundred and twenty hours (120) of tax preparation classes.

Melissa Mcgee Education Details

Frequently Asked Questions about Melissa Mcgee

What company does Melissa Mcgee work for?

Melissa Mcgee works for Smx

What is Melissa Mcgee's role at the current company?

Melissa Mcgee's current role is System’s Administrator and Help Desk Support Technician.

What schools did Melissa Mcgee attend?

Melissa Mcgee attended Hinds Community College, Hinds Community College, Hinds Community College, Vicksburg High School.

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