Work as tier 1 support at the RDE Help Desk at ERDC.

Assists in the installation, maintenance and administration of network infrastructure.Installation and Configuration of hardware and network Responsible for ensuring that end-user hardware, software, security and network problems are resolved in a timely and effective mannerMaintain the Active Directory farm and role based support (passwords, account lockout, etc)Maintain KACE Endpoint Systems Management Appliance

Assists in the installation, maintenance and administration of MDOT network infrastructure.Installation and Configuration of hardware and network throughout District 3Responsible for ensuring that end-user hardware, software, security and network problems are resolved in a timely and effective mannerMaintain the Active Directory farm and role based support (passwords, account lockout, etc)Create badges, and maintain BadgePass system

Provide help desk support at Leidos for the ATF.Remote desktop supportMaintain the Active Directory farm and role based support (passwords, account lockout, etc)Security Clearance Waiver

Provided Micros and Agilysys (point of sale) system supportProvide AS400 supportProvide break/fix support for network equipment, visual media, and endpointsMaintain the Active Directory farm and role based support (passwords, account lockout, etc)Provide Kronos, time keeping, supportProvide support for Patron Management, cage management, system

State licensed in Life Insurance sales.

Systems Administration Provide Windows/Novell administrationManage systems configuration and maintenance, problem troubleshooting, system and program security, applications and program management, planning and directing upgrades, and testingoperations to ensure optimum system functionality.Manage all new install projects for servers, switches, and other network resources.Investigated new technologies, software, patches, and security packages, which will improve system performance and systems administration procedures.Performed high-level planning, implementation, recommendation. Purchasing AgentKept a running inventory of construction materials stock.Maintain materials stockReceived purchase orders and initiated buysQuoted prices against items listed on requisitions, invoices or other order forms Recorded order and customer information on order forms Regularly kept track of order status with vendors to ensure timely delivery Negotiated with vendors on price HR CoordinatorPrepared employees for assignments by establishing and conducting orientation and training programs.Ensured legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records.Maintain management guidelines by preparing, updating, and recommending human resource policies and proceduresMaintain good employee working relationsWorked on a project to start a safety committee to keep supervisors and management informed on any changes that need to be made in the plant

Repair computers, server, and printers, and remove computer virusesHardware and software installation and updates Wireless access point installationMaintain the network and repair and maintain the IT equipment for the Vicksburg Warren School District IT support and network administration for local governments, medical facilities, non-profits, and for profit businesses.Setup and maintain security surveillance systems.

Repair computersHelp customers with their tablets and phones (iPhone, Galaxy, etc.)Wi-Fi set-up, email set-up, Software installs and upgrades. Remove computer virusesCustomer service

Processed individual income taxes for the Department of Revenue.Scanned all documents that come in to the Individual Income Tax Department.Answered taxpayers' phone calls and help them with any of their MS state tax needs.

Prepared state and federal income tax returns for individuals.Answered telephone calls, and helped answer tax questions.Responsible for opening and closing office on Sundays.Received payments for tax preparation work.Successfully completed one hundred and twenty hours (120) of tax preparation classes.