Social Studies and ELA Student Teacher January 2024 – Present• I collaborated daily with the Cooperating Teacher and other members of my 7th-grade team to plan challenging, engaging, universally designed lessons for over 120 Project Arrow and General Education students.• Adapted curriculum based on ISBE standards, diversified and culturally responsive needs of my students.• Created rubrics for assessing students' understanding, using the data to modify future lessons and adapting new teaching strategies for continued engagement for my students.• Using CHAMPS for classroom management, I was able to set clear behavioral and academic expectations within my classroom to create an engaged, positive, and inclusive community. • Participated in weekly student progress discussions on IEP/504 plans with the behavioral team.• Utilized technology in the classroom, such as Google educational apps, Ed Puzzles, and Pear Decks to enhance instruction and engage students.• Developed a rapport with students through individual interactions, recognition of accomplishments, providing tutoring to students to help them succeed and giving them a safe place to vent about school and life.

• Built and fostered relationships with my IEP/504 and General Education students by giving them a safe place to vent about school life and supporting their academic needs with small group tutoring.• Facilitated small group learning, such as re-teaching concepts that the Lead teacher taught and reading test questions out loud to IEP/504 students.• Discussed IEP/504 students' needs or changes in learning accommodations with the Lead teacher and Case manager.

RELEVANT COURSE PROJECTSCreated a Training Needs Analysis –(TNA) In collaboration with my teammate we created a TNA for a company. For my part, I spoke with the supervisor of the company and asked them several questions regarding their training procedures. I clarified with the supervisor how their team was maintaining their KSAs and what they felt could benefit them in a training program. My teammate and I used the data we collected to create a TNA for the company and provide a full training program and proposal to present to our class.HR’s Role within an Organization- Risk management and Covid’s effect on the organization- As a group of four we were to determine how HR affects the organization. Using critical thinking we decided to use our group member's company and used her experience of changes that were occurring within her office due to Covid-19 as the country was entering quarantine. We were able to link her position in risk management to HR and the effects of quarantine on her department, the company itself, and their clients. We determined that HR would work side by side with Risk management to help combat fraud to customers and maintain employee’s safety by working from home. Project Management- Group Dynamics- The project was to work with a group of 4 and outline 4 chapters within our class book. The group was to create a PowerPoint slide for each chapter assigned. Chosen as the project manager on this project, I split the chapters up and assigned one team member to create the PowerPoint. I set dates for each person to meet with me regarding each stage of the outline. I followed up with each member and provided dates for their PowerPoint submissions to be completed. Once all submissions were made, we presented our chapters to the class and received a 100% for our project.

• Listened to clients' needs and assisted with identifying and securing appropriate services.• Successfully managed 75+ client daily requests with aggressive deadlines. • Hand-picked to be a part of a select team providing personal assistance to VIP clients.

Executed higher level of bank teller duties:•Managed a team of 10 bank tellers responsible for maintaining optimal financial controls by securing funds and making accurate transactions. •Calculated account transactions resolved balances and fraud issues for customers.•Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.•Safely handled cash transactions, balanced cash drawers, performed loan payments, and issued cashier's checks.•Strengthened knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.

• Trained new employees on computer and phone systems and call center processes and policies.• Managed 150+ inbound customer calls in a primary call center.• Resolved account issues, balance inquires, and accurately handling transactions of funds per customer.• Received recognition for exceptional customer service.