•     Designed and executed community outreach initiatives to increase enrollment in Devoted Medicare Advantage plans among eligible beneficiaries.•      Established partnerships with brokers, local senior centers, churches, and community organizations to conduct informational sessions and enrollment events.•     Developed culturally sensitive outreach materials and presentations to effectively communicate the benefits of Devoted Medicare Advantage plans to diverse populations.•     Collaborated with internal and external teams to analyze enrollment data and identify target communities for outreach efforts.•    Presented educational and sales workshops on Devoted Medicare Advantage benefits, preventive care, and chronic disease management to community members.•   Coordinated with healthcare providers and insurance agents to facilitate enrollment appointments and address beneficiary questions and concerns.•    Monitored and evaluated outreach efforts to measure the impact and effectiveness of outreach programs.•   Maintained accurate records of outreach activities and participant demographics for reporting purposes.

Developed and executed business growth strategies to increase patient volume,revenue, and market share for the Halifax Health Hospital. Led initiatives to expand service lines, launch new programs, and enhancehealthcare offerings to meet the needs of the community. Collaborated with physicians, department heads, and key stakeholders to identifygrowth opportunities and drive operational improvements. Established strategic partnerships with healthcare providers, insurers, andcommunity organizations to enhance patient care delivery and access. Analyzed market trends, competitor activities, and patient demographics to informstrategic decision-making and identify growth opportunities. Managed financial performance, including budgeting, forecasting, and revenuecycle management, to optimize financial outcomes and ensure fiscalsustainability. Ensured compliance with regulatory requirements, quality standards, andaccreditation guidelines in all business growth and operational activities. Provided leadership and direction to multidisciplinary teams, fostering a culture ofinnovation, collaboration, and continuous improvement.

Managed day-to-day administrative operations of the medical practice, includingappointment scheduling, patient registration, and billing activities. Supervised office staff, providing training, guidance, and performance feedback toensure a high level of professionalism and productivity. Coordinated with healthcare providers and clinical staff to optimize patientscheduling and ensure timely delivery of services. Oversaw billing and coding processes, verifying accuracy of claims, resolvingbilling discrepancies, and following up on outstanding accounts receivable. Maintained electronic health records (EHR) systems, ensuring accurate and up-to-date documentation of patient encounters and medical information. Implemented and enforced policies and procedures to ensure compliance withregulatory requirements, including HIPAA and OSHA standards. Managed inventory of office supplies and medical equipment, coordinatingpurchases and maintenance as needed to support practice operations. Addressed patient inquiries and concerns in a timely and professional manner,striving to exceed patient expectations for service quality.