Melissa Ramirez Email & Phone Number

Remote

Communicates with contacts in a professional and empathic manner, assuring them the information gathered will be confidential.Collects and records information into a statewide database and assures accuracy of data.Alerts Epidemiologists if the case is associated with a congregate or other high risk setting that requires additional public health investigation or intervention.Follow established procedures and/or script, the incumbent will provide the ill individual with resources available for further information or support as needed.Utilizes established database(s) to identify newly diagnosed patients and inputs data collected (i.e Symptoms, contacts, etc.) into the database and assures the database is kept up to date

Remote

Research validity of product reviews in a number of di erent categories in consumer technologies.

Remote

Provide accurate information regarding the FDA approved Covid-19 vaccine. Finding a vaccine site that is accommodating to the caller.Entered and maintained departmental records in the company database.

Remote

Engaging the community to answer a few questions regarding their most recent hospital or primary care visit.Maintaining a professional tone throughout the conversation to prevent biased responses. Daily call quota was over 300.Handled HIPAA regulated information securely.

Connect with individuals who have received a positive COVID-19 test result to collect demographic, travel history, and other risk exposure. information.Inform identified individuals of their potential exposure and encourage them to self-quarantine, seek treatment, and/or obtain medical advice if needed.Complete all documentation utilizing Local Health Department (LHD) and/or state platforms.