Provided clients with expert knowledge of licensing services including new applications, annual renewals, entity filings at the Secretary of State level, regulatory reporting, managing change of control notifications, onboarding new officers in NMLS, and advance change notices. Coordinated state examinations including remediation of internal issues and facilitating responses to the state.

Managed regulatory licensing for new applications, annual renewals, and all associated regulatory reporting at the state level. Maintained filings in NMLS including officer onboarding and updates. Also coordinated the State Examination process from initial notification to remediation of any issues and provided responses to the regulators. Legal research and policy and procedure review as needed.

Led team of licensing specialists in the management of 800+ licenses related to lending, servicing and collections across multiple lines of business and locations. Managed the related regulatory reporting, maintained all aspects of the company and officer records in NMLS and annual business filings.

Managed licensing, regulatory reporting, state examinations and executive complaints.