Developed and executed comprehensive testing strategies for RESTful APIs and front-end UIs using C#, JavaScript, and SQL in an Agile environment on a high performing teamManaged code deployments from development to production environments as the rotating deployment lead for high risk code changes, ensuring smooth transitions and minimal downtime. Also tested team code that is in the release as it moves through the different environments during said high risk releases.Collaborated with development, operations, and product teams to synchronize development efforts and deployment activities. Used Github, Cypress, TeamCity, Pivotal, Jira, New Relic, Spunk, etc to coordinate cross teams to get out daily deployment of microservice changes.Delivered detailed presentations on completed work and project milestones to stakeholders and weekly scrum updates to coworkers, fostering transparency and informed decision-making. Participated in rotating team lead to attend scrum meetings and manage team meetings and cross team communications among the developers.

Took cases from B2B clients and internal account managers through Salesforce queues. Operated as first contact for client issues with API, orders, end user issues, etc, to either find a solution or to escalate.Investigated system errors and client issues using various tools such as Spunk, New Relic, Postman, and internal support tools ensuring prompt resolution by connecting with appropriate resources.Operated as contact between InComm and Brand Partners during investigations with client issues or concerns.Served as the Subject Matter Expert (SME) for Salesforce reporting, providing metrics and insights to enhance operational efficiency.

Managed projects with the Office of Student Financial Aid leaders, supported outreach events, and maintained outreach metrics.• Assisted in developing roles and expectations for the position with Assistant Directors

Provided one-hour museum tours, primarily for school children, adapting content to the audience. Demonstrated expertise in geology and museum exhibits. Developed skills in time management, public speaking, and engaging diverse age groups• Volunteered for out of house events including Science Night at local primary schools and fundraisers for various causes

Operated the front desk by answering financial aid questions for students and families including answering phone calls, emails and walk-ins. • Created a data analytic system to monitor work flow and efficiency using Qualtrics and Excel.

Developed and administered a comprehensive program for the children of Brooklyn, WI. Including field trips, crafts, and games. Maintained blog to update the community of everyday activities. Managed 30-40 kids along with few high school helpers.

Knowledgeable about basic beer brewing process and brewery history, responsibly pour and serve beer, serve food, handled cash and credit cards, maintained and cleaned the FOH taproom, and operated ALOHA register system.

Responsibilities included setting up and breaking down individual bars, quickly serving beverages to event guests, cleaning work area, providing accurate change and operating the MICROS register system.

Responsibilities included conducting study sessions for students and tutor/assist with problem areas, preparing class sessions and recording class details, observing student performance levels and assisting with grading processes.