Melissa Belbusti

Melissa Belbusti Email and Phone Number

Senior Manager at Engagys, LLC. Engagys is the leading healthcare consumer engagement consulting and research firm. @ Engagys LLC
burlington, massachusetts, united states
Melissa Belbusti's Location
Greater Boston, United States
Melissa Belbusti's Contact Details

Melissa Belbusti work email

Melissa Belbusti personal email

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About Melissa Belbusti

A senior-level leader in the Healthcare and Technology industries, skilled in solution design, scoping, implementing, and managing complex solutions for clients with a focus on consumer engagement. Customer focused, with a demonstrated ability to work with all levels within an organization.

Melissa Belbusti's Current Company Details
Engagys LLC

Engagys Llc

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Senior Manager at Engagys, LLC. Engagys is the leading healthcare consumer engagement consulting and research firm.
burlington, massachusetts, united states
Website:
engagys.com
Employees:
34
Melissa Belbusti Work Experience Details
  • Engagys Llc
    Senior Manager
    Engagys Llc Oct 2018 - Present
    Greater Boston Area
  • Welltok, Inc.
    Director, Solutions Design
    Welltok, Inc. Dec 2016 - Sep 2018
    Burlington, Massachusetts
    •Lead team responsible for project scoping, creating SOW’s, responding to RFP’s and RFI’s •Drive client engagement and satisfaction while balancing corporate objectives, feasibility and scalability of solutions. •Develop and design programs driven by best practice design principals to optimize the healthcare consumer experience•Determine and draft scope parameters to ensure protection from scope creep or downstream contract disputes •Coach, advise, mentor and provide technical training to members of the Solution Design team
  • Silverlink Communications, Llc, A Welltok Company
    Principal Solutions Architect
    Silverlink Communications, Llc, A Welltok Company Mar 2014 - Nov 2016
    Burlington, Ma
    • Drove alignment between client business needs and company/industry solutions• Served as primary Subject Matter Expert on company solutions and platforms • Defined and drove adherence to solution standards, estimates, processes, policies and procedures.• Led team to increased consistency of estimate metrics and increase in close rate.
  • Silverlink Communications
    Director, Professional Services
    Silverlink Communications Jan 2013 - Feb 2014
    Burlington, Ma
    •Developed and nurtured key national account ($4M revenue)•Designed and directed multiple implementation projects by leveraging resources from a cross-functional team•Grew account by 75% (YOY revenue), which lead to signing of longer term contract, by successfully deploying large and complex solutions, allowing for further diversification in the business•Built and sustained successful client relationships at executive and managerial levels to expand revenue in existing and new divisions
  • Silverlink Communications
    Senior Manager, Professional Services
    Silverlink Communications Jan 2008 - Dec 2012
    Burlington, Ma
    • Primary relationship and program manager for national accounts totaling $2.5M revenue • Manage complex programs involving integrated communications (interactive voice, mail, web, call center and data management) based on company’s proprietary technology• Created Operations and Quality group to optimize service delivery work flow and improve product quality, including: framing of responsibilities, service level agreements, standard operations and procedures
  • Silverlink Communications
    Enterprise Services Manager
    Silverlink Communications May 2005 - Jan 2008
    Burlington, Ma
    • Managed active relationships with 6 distinct customer entities and managed 30 concurrent projects on average• Grew accounts from $100,000 to $3M, over 3 year period• Responsible for 2 of the top 8 accounts, and 4 of the top 10 high potential accounts with 2 subordinate associates
  • Silverlink Communications
    Marketing Associate
    Silverlink Communications May 2004 - May 2005
    Burlington, Ma
    • Researched and recommended strategic entry into 10 new markets, totaling 72 applications, with $1 billion market potential, based on competitive analysis• Restructured service offerings to reposition the company as a premium brand
  • Ibm (Formerly Rational Software)
    Senior Systems Manager
    Ibm (Formerly Rational Software) Jun 2002 - May 2003
  • Compaq Computer Corporation
    Technical Consultant
    Compaq Computer Corporation Jan 2001 - Jan 2002
  • Cmerun Corporation
    Implementation Consultant
    Cmerun Corporation Jun 2000 - Jan 2001
    Hudson, Ma
  • Digital Equipment Corporation (Usa)
    Senior Information Specialist
    Digital Equipment Corporation (Usa) Jul 1996 - Jun 2000
    Littleton, Ma

Melissa Belbusti Skills

Saas Salesforce.com Product Management Enterprise Software Business Analysis Cross Functional Team Leadership Sdlc Business Intelligence Vendor Management Project Management Account Management Program Management Process Improvement Team Building Management Analytics Cloud Computing Telecommunications Professional Services Start Ups Crm Strategy Competitive Analysis Strategic Partnerships Analysis Business Development Integration Leadership Solution Selling Pre Sales Software Project Management Healthcare Information Technology Business Process Improvement Healthcare Marketing Product Marketing It Strategy Go To Market Strategy Team Leadership Business Strategy Data Center Entrepreneurship E Commerce Sales Process Business Process Requirements Analysis Strategic Planning Change Management Engagement Sales Solution Architecture Healthcare Management U.s. Health Insurance Portability And Accountability Act Customer Experience Microsoft Office Written Communication Technology Solutions Marketing Operations Digital Marketing Marketing Strategy

Melissa Belbusti Education Details

Frequently Asked Questions about Melissa Belbusti

What company does Melissa Belbusti work for?

Melissa Belbusti works for Engagys Llc

What is Melissa Belbusti's role at the current company?

Melissa Belbusti's current role is Senior Manager at Engagys, LLC. Engagys is the leading healthcare consumer engagement consulting and research firm..

What is Melissa Belbusti's email address?

Melissa Belbusti's email address is me****@****hoo.com

What is Melissa Belbusti's direct phone number?

Melissa Belbusti's direct phone number is +178142*****

What schools did Melissa Belbusti attend?

Melissa Belbusti attended Babson F.w. Olin Graduate School Of Business, Bryant University.

What are some of Melissa Belbusti's interests?

Melissa Belbusti has interest in Social Services, Children, Health.

What skills is Melissa Belbusti known for?

Melissa Belbusti has skills like Saas, Salesforce.com, Product Management, Enterprise Software, Business Analysis, Cross Functional Team Leadership, Sdlc, Business Intelligence, Vendor Management, Project Management, Account Management, Program Management.

Who are Melissa Belbusti's colleagues?

Melissa Belbusti's colleagues are Karen Simmons Flowers, Eric Lansangan, Courtney Smith Arthur, Brock Radford, Brian Mckenna, Brock Radford, Ellen Eisner.

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