Melissa Mitchell Email & Phone Number

Richmond, VA, US

Zartico is the world's only destination operating system that combines art and science to uncover intelligence and insights into visitation and tourism. As a Client Success Manager, I was responsible for managing a $1 million book of business of around 30 clients throughout their contract, including onboarding, training and regularly scheduled strategy.

Richmond, Virginia Area

Richmond, Virginia Area

• Provided fundraising expertise to over 40 clients
• Consulted on event elements and support use of the digital platform.
• Managed staff and volunteers for events to provide on–site support and executed successful fundraisers.
• Provided comprehensive support from contract signing through post-event analysis and debrief.

Richmond, VA

• Responsible for primary management of services, including problem solving, training and implementation of the registration platform for over 100 clients
• Collaborated on platform improvements/releases, acting as a liaison between clients and the development team to communicate the status of projects/requests
• Managed marketing outreach and general social media activities by researching, writing and editing newsletter copy and blog posts, which included feature announcements and… Show more
• Managed marketing outreach and general social media activities by researching, writing and editing newsletter copy and blog posts, which included feature announcements and business trends- Worked with the Design and.

Richmond, VA

• Provided technical support for the SENDedu secure document transfer service, including program deployment of school-specific web pages with strict deadlines across 250+ clients
• Built and maintained strong relationships with customers through organizing, coordinating and managing activity including inquiries about software capabilities

Richmond, VA

- Organized, coordinated and managed activities in the preparation of student application files, including data entry and management, alphabetizing, filing, etc.- Served as the primary point of contact for all callers, visitors and partners, assessing issues and fielding the client to the appropriate department- Assembled and prepared meeting materials and.

Monroe, North Carolina

- Prepared and delivered marketing communications to secure over 80 silent and live auction item donations for the Rhapsody in Red Ball and Auction which raised $75,000 for the chapter- Managed existing relationships with donors and sought opportunities for new partnerships- Organized and displayed auction items, prepared and delivered event invitations.

Wingate, North Carolina

- Wrote and proofread news and feature articles for publication in a weekly newspaper with circulation of about 3,000 students, staff and community members- Sought opportunities with local businesses and school organizations to purchase advertising space, gaining over $1000 in advertising revenue- Designed, organized and edited publications using Adobe.

Charlotte, North Carolina Area

- Worked with a team to propose marketing campaigns to increase company sales by 40%- Recommended quick-fix ideas to boost sales and profit in short term.- Used IMC tactics, such as word-of-mouth and viral marketing tools, to meet marketing goals based on little budget - Recommended new website design including integration of Facebook, YouTube, Twitter.

Doswell, Virginia

- Developed marketing communications by enhancing media materials, including press releases and media alerts, to secure media coverage of Fair events and sponsors- Conducted extensive market research of current and potential sponsors, produced and presented sponsorship proposals to stakeholders- Assisted with the planning and execution of the Union First.

Richmond, Virginia Area

- Worked as a team to meet customer and employee needs- Increased sales by making guests knowledgeable of various menu items- Assisted servers with delivering food and cleaning tables when needed- Supervised and coordinated activities of dining room personnel to ensure efficient service

B.S., Communications- Public Relations

Activities and Societies: Deans List, Alpha Xi Delta Fraternity, The Weekly Triangle Staff Member, Panhellenic Formal Recruitment.

High School Diploma

Activities and Societies: Show Choir, Concert Choir, Cast Member in Bye Bye Birdie Musical