Melissa Horn Email & Phone Number

General Manager at 1301 Fannin in Houston, Texas.

Houston, Texas, United States

• Communicated with clients on a regular basis to deliver property updates as well as operational and financial recommendations for three office buildings and one Property Owners Association. Lead with an emphasis on.
• Managed move out of full-building tenant with multiple subtenants ensuring all restoration requirements per the lease were completed prior to lease expiration. Tenant vacated 18 floors as well as a 1st floor.
• Managed capital improvement project in conjunction with the Director of Construction of a multimillionaire dollar lobby renovation.
• Managed a Property Owners' Association comprised of four properties which included financial reporting and oversight as well as maintenance of the common area grounds and three ponds.
• Guided the Property Owners' Association through the review and approval process of a member property's conversion from office to multifamily.
• Implemented Asana software into our team workflow for project and task management.

Houston, Texas, United States

• Property Manager for 3 owner-managed commercial office buildings including 1 mixed use property. Managed a team of six responsible for all daily operations. Met with Senior Leadership on a regular basis to deliver.
• $1.4 million in TI projects in 2021.
• Created a paperless invoice coding and payment process saving hours of time and countless trees.
• Navigated through the 2021 Winter Storm with minimal damage and managed the subsequent repairs and insurance claim.
• Greatly streamlined the CAM Reconciliation process by working with the Accounting team to create a single unified template for all properties.

Houston, Texas Area

• Managed three commercial office buildings. Worked with owners to identify property objectives and ensured daily operations were aligned with these goals. Developed annual operating and capital expense budgets. Oversaw.
• Managed maintenance, security and accounts payable teams.
• Responsible for vendor selection and service contract negotiation.
• Oversaw a $1.2 million lobby and common area renovation including modernization of two elevators and installation of a state-of-the-art EMS.
• Coordinated $3.1 million of tenant improvement projects during 2018-2019.
• Facilitated transition from third-party security company to in-house team resulting in more service hours for same cost; responsible for hiring two new security officers and a supervisor.

Houston, Texas

• Assisted in the day-to-day management of five commercial office buildings. Managed all tenant improvement projects. Assisted in the development of the annual operating budget. Participated in bi-weekly meeting with.
• Saved $300,000 in operating expenses in 2017 by bringing specific maintenance work in house.
• Created a paperless invoice coding and payment process saving hours of time and countless trees.
• Supervised the design and installation of a new custom monument sign.
• Created a company-wide employee handbook as well as security and safety manuals.

Houston

• Conducted technology assessments for small businesses to identify areas for improvement and integration of new technologies.
• Provided one-on-one coaching and group training sessions on the use of technology tools and platforms, including QuickBooks, CRM systems, digital marketing, email marketing, and project management.
• Stayed abreast of the latest technology trends and solutions relevant to small businesses across various industries.
• Facilitated workshops and webinars on technology-related topics tailored to small business needs.QuickBooksGoogle Enterprise and App SuiteMicrosoft OfficeDropboxAsanaTrello

Mba, Marketing

Bachelor Of Arts - Ba, Spanish