Melissa Harris Email & Phone Number

Westford, Massachusetts

Westford, Ma

• Create and implement systems for an emerging real estate team.• Verify that all documentation is in compliance with MA & NH State Law.• Point of contact with Realtors, Attorneys, Lenders and Clients once purchases are under contract to ensure that due dates are met. • Create and distribute marketing material to build the brand as well as market properties for maximum exposure.• Foster client relationships to encourage repeat business and referrals. • Cover showings… Show more • Create and implement systems for an emerging real estate team.• Verify that all documentation is in compliance with MA & NH State Law.• Point of contact with Realtors, Attorneys, Lenders and Clients once purchases are under contract to ensure that due dates are met. • Create and distribute marketing material to build the brand as well as market properties for maximum exposure.• Foster client relationships to encourage repeat business and referrals. • Cover showings, inspections, and appraisals when needed. Show less

Billerica, Ma

• Trained and managed customer service employees servicing general online consumers as well as over 500 retail accounts.• Maintained one on one relationships with major accounts.• Proofed all orders with clients, answered all inquiries in a timely manner and handled all escalated issues to maintain satisfaction and encourage continued partnerships.• Onboarded new accounts to ensure a positive experience and a complete understanding of the process.• Attended annual convention to… Show more • Trained and managed customer service employees servicing general online consumers as well as over 500 retail accounts.• Maintained one on one relationships with major accounts.• Proofed all orders with clients, answered all inquiries in a timely manner and handled all escalated issues to maintain satisfaction and encourage continued partnerships.• Onboarded new accounts to ensure a positive experience and a complete understanding of the process.• Attended annual convention to increase awareness of the brand to a wider network and signing new clients, thus increasing sales.• Recognized with Employee of the Quarter as well as Employee of the Month awards. Show less

Burlington, Massachusetts

∙Maximize company sales growth and profitability by fulfilling, organizing and displaying product on the sales floor in order to provide an engaging customer experience. ∙Coordinate with and delegate logistical tasks to team members, create signage on the sales floor with DataSign software, train new hires, organize stock room and assist customers when needed in order to meet and exceed customer satisfaction.

∙Efficiently designed and maintained web sites, created e-newsletters, logos and branding of new businesses and made decisions to ensure priority of workload and client satisfaction. ∙Became proficient in Adobe Photoshop, Adobe Illustrator and Dreamweaver.