Melissa House Email & Phone Number

United States

Work closely with the internal Elections Team (Program Co-Leads, Engagement Manager, Lead Engineer) and external partners (local election officials, their staff, and NGOS) to demo products, design and manage features, and implement solutions for our government partners. I have a key role in translating the needs of our government partners into features, while also providing oversight and project management across the portfolio partners using our flagship product - the Poll Worker Management tool.Lead the partner implementation engineering efforts of the Poll Worker Tool by: - Working with government partners to triage needs, design and engineer new features, including managing feature backlog and roadmap- Providing oversight of portfolio of Poll Worker Projects- Onboarding and supporting new engineering volunteers- Rapidly prototyping new features and modules based on partner inputServe as Airtable SME across USDR, running training sessions and building rapid prototypes for cross-functional projects.Represent USDR on calls with our government and nonprofit partners alongside the Elections Program Leads and volunteers.

U.S. Digital Response (USDR) is a nonprofit, nonpartisan organization that helps governments and organizations respond quickly and efficiently to support the critical needs of the public.My volunteer work at USDR includes:• Volunteers Team: working with USDR account managers to source, interview, and place volunteers on USDR volunteer projects• Memphis Shelby County Emergency Rental Assistance Project: helped build a solution to distribute millions of dollars of assistance to residents of Memphis and Shelby County, TN. Full success story here: https://www.usdigitalresponse.org/success-stories/emergency-rental-assistance/• The Memphis work and the project workflow I created were featured on the U.S. Treasury website case studies about Eviction Diversion: https://home.treasury.gov/policy-issues/coronavirus/assistance-for-state-local-and-tribal-governments/emergency-rental-assistance-program/promising-practices/eviction-diversion• Poll Workers Project: Customizing and deploying USDR's Poll Worker Management Toolkit for multiple U.S. Counties: https://www.usdigitalresponse.org/our-projects/poll-worker-management/We need engineers, data scientists, and tech leads for front-end, back-end, and devops, designers and design leads, product managers, community managers, or any other technologists who can volunteer about 15-20 hours per week. Projects typically last 1-4 weeks each. More info here: https://www.usdigitalresponse.org/volunteers/

• Girls Who Code - Facilitator for grade 3-5 club in Truckee, CA schools• Society of Women Engineers - National K-12 Outreach Committee member (2020-2021)

Cupertino, California, United States

Led Apple’s Marcom Tools and Systems organization. Identified complex workflow challenges, owned initiatives to transform these challenges into strategic plans, evolved stakeholder expectations about possibilities, and led my organization to build a toolset to transform the way Marcom works. Worked with Marcom IT and Interactive organizations to discover and resolve multiple issues around technical debt, project approach, people management, and budget allocation.

Led development teams for full stack development projects in workflow tools and publishing pipeline projects. Technologies include Ruby on Rails, Java, Scala, php, postgres, and mySQL. Partnered with InfoSec on security reviews for systems and software projects.Personally led multiple projects, including:• Focus groups to uncover difficult to articulate needs and gather feedback on projects.• Training programs and materials to increase adoption of new initiatives.• Internal development for Marcom workflow tool to manage localization of headline content.• Product Ownership on S&T project for critical file delivery application for Geo locations.• Digital Asset Management program including business needs, technical specs, and pilot programs.

Cupertino, Ca

Built an organization to support new and evolving business needs. Drove a vast range of technical projects in Security and Project Management for the operations team supporting iCloud, iTunes, Location Services, iWork, iMessage and other internet applications.

Provided analysis, project management, and strategy for web-based HR initiatives, including HRWeb, myPage, www.apple.com/jobs, and Talent@Apple. Managed team of developers to create new solutions and support projects. Worked with cross-functional teams to lead development of web solutions for Apple's Stock Option Exchange Program, Sarbanes-Oxley web resources, and redevelopment of other internal web sites. Projects included: implementation of myPage vacation and time away system for Apple's European business groups, and redesign and improved functionality for www.apple.com/jobs.

Managed strategy, design, and development for Resonate internal and external Web Site projects and product demos. Project managed web site infrastructure from a single server site to six web servers, two databases, and two database-driven web sites using Resonate Traffic Management technologies. Redesign of web site navigation, graphics, and information architecture. Managed contractors and full-time staff on development. Wrote JavaScript, PHP, and perl CGIs. Developed product demo for sales use.

Created and drove strategy for company web sites, trademarks, and competitive information. Strategy development led to managing, developing and implementing award winning web site design, coding, content, and hardware and software configuration. Created and maintained five web servers for the public web site, demos, and internal use. Created web-based demos to present to prospective customers, press, and analysts. Alpha tested company products and implemented products on Diffusion sites. Trained clients to use Diffusion web tools.

Managed the design and development of Web projects for multiple clients including The Health Alliance of Greater Cincinnati, Union Carbide, and Ernst & Young. Worked with clients to specify and design site goals, functionality, design, and implementation. Managed team members in site creation and documentation. Participated in all aspects of site development, from initial project sales to server installation to development and final rollout. Created and maintained project proposals, plans, budgets, and timelines.

Managed graphic, CGI, and HTML design and development for customers. Created video files for interactive TV trials world-wide with 32 processor AIX video compression system.

Ms, Digital Media

Mba

Bs, Television Production