Melissa Walker Email & Phone Number

Denver, Colorado, United States

Greater Denver Area

P&L responsibility for PVC portfolio line including developing strategic planning and initiatives to grow profitability through marketing tools and education programs.

Greater Denver Area

Played major role in optimizing and developing processes to improve pricing and quoting policies. •Captured price realization required to absorb unprecedented raw material increases, exceeding corporate goal. •Built Account Management team as part of sales strategy through training and coaching of new responsibilities with accountability of profitable margins and market growth.•Led promotional programs to drive both system and discretionary sales.

Greater Denver Area

Provided win-win solutions with customers, manufacturing, logistics, and sales team through prompt communication and out-of the box thinking.•Developed metrics for Roofing Customer Service covering perfect order, phone, and unauthorized deductions resulting in 2007 being used as a benchmark.•Standardized business processes and operations by managing customer relationships, formulating and implementing a training curriculum for on-boarding new advocates.•Developed strong… Show more Provided win-win solutions with customers, manufacturing, logistics, and sales team through prompt communication and out-of the box thinking.•Developed metrics for Roofing Customer Service covering perfect order, phone, and unauthorized deductions resulting in 2007 being used as a benchmark.•Standardized business processes and operations by managing customer relationships, formulating and implementing a training curriculum for on-boarding new advocates.•Developed strong knowledge base in critical sales functions; including customer focus, needs assessment and fulfillment, prioritization, and project management. Show less

Miami/Fort Lauderdale Area

Proactively help set procedures for this start up distributor of high end kitchen appliances.•Control all scheduling and invoicing for shipments.•Coordinate materials between warehouse facility, delivery firm, and the showroom.•Assist with creation of presentations to be used as a sales tool.

Miami/Fort Lauderdale Area

Lead initiatives for developing quoting to invoice processes for measurable sales and closer customer communications.•Analyzed and developed quotations in conjunction with Outside Sales for local and export sales. •Developed processes for Outside Sales with communication and pricing practices.

Greater Denver Area

Advanced into position of private label customer relations that included overseeing order requests from start to finish and price negations on system requests.•Managed communication, pricing, product availability, and order status for National Accounts.

Greater Denver Area

Assisted two Sales Managers and twelve Outside Sales Representatives through orchestrating daily activities and long-term objectives. Stepped outside of role developing a tracking database system for mailed literature to insure continuous updates in the market for Johns Manville.•Administered sales office routine task, such as expense reports, rebate programs and monthly reports.•Developed and monitored annual budgets for sales office and Territory Managers.

Greater Denver Area

Key part of an industrial focused advertising firm through collaboration of client requests, development, execution, delivery, and prompt billing.•Coordinated project meetings and managed inter-office communications.•Assisted with creative concepts and accounting tasks.

Mba, Operational Management

Fine Arts, Art History