Melissa Nolan Email & Phone Number

Alma simplifies access to high-quality, affordable mental health care by making it easy for therapists to accept insurance.-Managed full-cycle recruiting process for business intelligence, marketing, sales operations, HR, operations, and customer experience, including sourcing to ensure diverse pipelines, screening, preparing candidates for interviews, and closing offers-Partnered with hiring managers on sourcing strategy, crafting job descriptions and interview questions, sharing feedback with candidates, and championing recruiting best practices-Managed internal mobility process for employees interviewing internally and shared actionable feedback with internal candidates through Lattice, to support their continued growth and development within the company-Led interview training to new interviewers, educating on structured interviewing, unconscious biases, and best practices for both conducting interviews and sharing feedback in debriefs-Crafted candidate interview guide with an overview of what to expect in the interview process and tips for success-Created content for the Alma careers site, promoting company values, culture, commitment to DEI, and benefits

New York City Metropolitan Area

BCG Digital Ventures (rebranded as BCG X) is the tech build and design unit of the Boston Consulting Group, with the mission to build and design platforms and softwares to help organizations enable innovation at scale.-Managed full-cycle recruiting process for Operations cohort and provided sourcing support for technical roles

New York City Metropolitan Area

-Coordinated interviews for high-visibility roles, both internally and for clients, shepherding candidates through the interview process and providing a high-touch experience for all stakeholders-Onboarded clients to the venture recruiting process, led live demos of Greenhouse to client interviewers, and served as the point of contact for coordination with clients-Uncovered frictions in the recruiting process, recommended improvements, and refined team workflows-Led training session for North America recruiting team upon transitioning from Lever to Greenhouse, giving an overview of features and best practices-Conducted research on tech industry career pages and job posts, making recommendations that led to a career page revamp-Scheduled 100+ interviews for the summer internship program over the course of 2 months, coordinated travel, and hosted batch-day onsites-Planned and executed internship programming, serving as a program organizer to enhance intern engagement and experience-Maintained accurate and compliant documentation of candidate information and interview feedback in Greenhouse-Developed a globally distributed recruiter checklist for the proper setup of jobs in Greenhouse, with audit instructions and set cadences for maintaining clean data and up-to-date candidate records-Contributed to the development of a master resource deck on Greenhouse features and best practices, which was then distributed and used in global recruiting training sessions-Created virtual lunch & learn sessions for the recruiting team to promote culture and engagement while working remotely

New York City Metropolitan Area

Policygenius (acquired by Zinnia) combines the expertise of licensed agents with an online insurance marketplace that makes it easyfor people to understand their options, compare quotes, and buy a policy, all in one place.-Scheduled phone screens, onsite interviews, and remote interviews for teams across the organization, including product, engineering, design, sales, and business operations teams-Served as the primary point of contact for candidates and ensured an exceptional experience throughout the entire candidate journey-Hosted candidates during onsite interviews and ensured a seamless experience, resolving any last minute scheduling conflicts that might arise-Served as a liaison between hiring managers and candidates by providing next steps after interviews-Maintained accurate and compliant information in Greenhouse by updating candidates profiles and refining interview plans-Coordinated with multiple external recruiting agencies with scheduling and communicating the status of candidates-Enhanced the onboarding experience of new recruiting team members by providing an overview of team norms and processes-Supported branding, execution, and engagement with the employee referral program and tracked eligibility for bonuses