Melissa Rafferty Email & Phone Number

Radnor Township, Pennsylvania, Us

• Key leader in the start-up and development of a health system owned Clinically Integrated Network (CIN). • Grew CIN membership to include over 1500 independent and employed physicians with approximately 140,000 attributed lives. • Responsible for the administrative leadership of the CIN and collaborative oversight of clinical strategies and operations. • Developed and aligned the population health strategies and operations of the CIN with independent practices, health system and regional ACO.• Involved in leading quality, transformation, and care management initiatives in primary care and specialty care practices resulting in enhanced performance in value-based contracts. • Experienced in evaluating technological solutions to enhance point of care service delivery. • Established effective service line strategies for programs, physician integration, and resource utilizations with the goal of increasing service line growth, provider and patient experience, and practice efficiency.

Radnor Township, Pennsylvania, Us

• Administrative leader of 100+ provider, employed group with multiple locations, including noninvasive cardiology, invasive cardiology, electrophysiology, cardiothoracic surgery, thoracic surgery, vascular surgery, and testing centers. • Participated in recruitment and grew volume and expanded ambulatory footprint.• Partnered with system, hospital, and service line stakeholders to develop and align strategic and operational planning.• Facilitated the design of standard workflows, centralized services, and implemented technological tools geared toward the optimal delivery of services, with a focus on quality, patient experience, and financial solvency.• Collaborated on compensation models to align with system goals and standardized metrics and reporting.

• Senior leader of an independent orthopedic group with over 15 providers and five locations.• Restructured organizational governance and leadership. • Led successful implementation of new electronic health record system.• Redesigned compensation system. • Expanded practice and imaging footprint.• Developed partnership opportunities with hospitals and vendors. • Responsible for all payer, vendor, and real estate negotiations and contracting.

• Executive leader of a 70+ provider independent cardiovascular practice with 15 locations.• Lead and oversee dissolution of practice, as well as provide consultation to physician partners on employment, acquisition, and merger alternatives.• Lead forensic investigation efforts resulting in reduction in operational expenses. • Restructured resulting in increased available cash, distributable income, and net collections.• Established and chartered corporate committees to positively impact organizational decision-making process.• Negotiated contracts with vendors, hospitals, and insurance companies.• Developed and directed all corporate and pod level strategy and operational initiatives.

• Successful implementation of new electronic health record system. • Led efforts to recognize a 20% decrease in overhead ratio. • Led negotiations of hospital contracts, joint ventures, and session time arrangements. • Designed and implemented standard operational processes and reporting criteria to achieve corporate objectives. • Responsible for all real estate activities. • Team leader for practice mergers and acquisitions.

• Hybrid position between a community hospital and a large independent cardiovascular practice to oversee services in the hospital’s noninvasive cardiac, cardiac rehabilitation, vascular, and neurology departments. • Restructured departmental revenue cycle to achieve increased volume and quality of captured charges.• Reduced operational expenses and increased revenue. • Facilitated positive relations between new hospital owner and departmental employees.

• Leader of a health system and college shared educational A.S. level program. • Procured grant funding.• Contracted with hospitals for clinical site rotations.• Designed clinical educational programs for hospital staff training. • Responsible for student and faculty recruitment.• Developed program and curriculum, as well as developed and transitioned B.S. program to Thomas Jefferson University.

• Interviewed, hired, and trained other representatives for the region/country. • Developed training materials for new customers and organized regional educational events. • Consistently met or exceeded forecasted sales and installations.

• Performed Cardiac and Vascular Ultrasound studies in community hospitals as part time and PRN sonographer.• Worked in Cardiac Catheterization Laboratory.

Mba, General Management

B.S., Health Management

A.S., Cardiovascular Science