Melissa Becker Email & Phone Number

Elgin, Illinois, United States

JPMC | 2022-Present- Keying sensitive information with high efficiency, accuracy, and speed- Providing excellent quality and quantity work on a metrics based performance system- Learning several different keying and office programs and using them on specific tasks- Communicating with the client to assure customer needs are met and satisfactory - Reviewing customer documents for errors and problems- Having good written and oral communication with supervisors and colleagues - Observing new updates in system and escalating issues and concerns to managers

Franklin Park, Illinois, United States

Tax Air | 2021-2022- Organizing and managing multiple documents- Taking calls from customers and problem solving- Quick learner and efficient and accurate worker- Works with several data programs, entering numbers, and paying close attention to detail with entries

Schaumburg, Illinois, United States

Box Office:- Handling customer money, complaints, and advertising sales and coupons- Managing long lines - Greeting customers in a friendly manner- Answering phone calls and complex questions Concessions:- Ringing customers up, cashiering, handling money - Upselling portion sizes, informing customers of new deals and special food items- Handling hot foods such as pizza, popcorn, hot dogs, etc- Operating equipment like poppers, ovens, microwaves, and fryers - Keeping work area tidy, cleaning throughout shift - Working and communicating well in a team during busy hours Ushering:- Cleaning theaters alone and in small teams, communicating with fellow team mates of emergencies and large messes - Checking on each theater for technical difficulties and notifying large crowds of any delays - Managing multiple tasks at the same time- Checking in with guest concerns and solving disputes between customers - Keeping trash bins at a minimum and cleaning theaters completely on schedule

Bloomingdale, Illinois, United States

Starbucks Cafe- Handling orders, including customized requests and accommodations for food allergies- Using ovens, panini grills, and other utensils that require close attention to timers- Tracking food expiration dates and inspecting drink supplies to ensure quality and usabilityBookseller- Handling money and cashiering, applying coupons to purchases, and offering/issuing new memberships to customers- Stocking books, toys, and magazines- Greeting and assisting customers in locating items on the sales floor- Managing and helping with events for children- Closing duties, such as restocking, organizing, and cleaning

Bloomingdale, Illinois, United States

Concessions:- Ringing up customers, handling money, and cashiering- Keeping track of items, stocking food items and utensils, cleaning, and preparing food such as hot dogs, pizza, pretzels, and popcorn- Closing and opening concessions area- Multitasking during rushes and busy periods of the dayUshering:- Cleaning theaters after movies end and using basic cleaning materials- Good with working in small teams, making sure cleaning is on time, monitoring theaters while movie is in progress to check for any problems- Handling ticket sales, crowd control, and answering customer complaints or questions

Bachelor'S Degree, Animation

Associate Of Arts - Aa, General Studies

High School Diploma, General Studies

Activities and Societies: BHS Drama/Art Club - Event planning/prep for Hawkfest - Stage prep and organization of Open Mic Nights - Event.