Melissa Werner Email & Phone Number

Tampa, Fl, Us

Tampa, Florida, United States

Leading innovations and digital transformations for enterprise C2 systems. Leading hundreds of operational team members supporting global customer operations at 700+ locations.

Tampa, Florida, United States

US BICES deputy operations manager responsible for extending capabilities for US and NATO partners. Provides 24X7 support for critical collaboration services and responsible for support across 20+ networks. Superior DoD service with hundreds of operational technicians and locations across the globe.

Ramstein Air Base, Rhineland-Palatinate, Germany

Management of a team of professionals who engineer, develop and manage customer-facing services to the US BICES program. Led the migration efforts of 7 domains, decommissioned 100+ servers, and collapsed multiple datacenters into a brand new secure Active Directory environment. Lead transformative efforts including the upgrade of hundreds of systems, thousands of users, and migrations that allow the program to save on physical hardware, reduce license costs, and redirect O&M labor. The US BICES program is responsible for providing command and control services at hundreds of global locations including tactical mission networks. I optimize, secure, and improve the delivery of key technologies to global customers while minimizing impact to mission systems.

Ramstein Air Base, Rhineland-Palatinate, Germany

Responsible for Task Order delivery of capability upgrades to the US BICES network in Afghanistan. Program delivered engineering plan, logistics support, installation, and migration of users to a fully redundant network with double the throughput and enterprise-level services to headquarters and tactical locations. Exceeded customer's expectations and continually received excellent CPARs by delivering solutions in difficult conditions and within budget.

Tampa/St. Petersburg, Florida Area

Assess and provide in depth plans, design, and enterprise architecture for USSOCOM global operations. Expert in secure and comprehensive mobility solutions include implementation of several NSA approved Commercial Solutions for Classified technologies. Lead multiple large scale deployments of technology requiring infrastructure requirements, technology upgrade methodology, user and system migrations, and mitigating user impacts. Provide critical decision making briefs and assessment on multiple vendor systems to include Microsoft server technology, DHCP, virtualization, Blackberry, Airwatch, Unified Communications, and hypervisors.I managed a team of enterprise USSOCOM architects, project managers and engineers that managed the lifecycle of technology from design, test, certification, to deployment in production.

Tampa/St. Petersburg, Florida Area

Responsible for problem management and continual service improvement of DataCenter Enterprise operations at USSOCOM. Supervisory role with oversight over a variety of teams including Exchange, Active Directory, monitoring, Portal and other Enterprise level services. I work directly with the customer to understand operational strategy while planning for future technologies. Consult with engineers to understand potential issues and where technology and processes can best be applied. Improved technology levels dramatically including the phasing out of legacy operating systems applications. Received Excellent rating during CCRI security inspection while continuing to support global operational forces. Successfully improved service up-time, increased efficiencies across a global workforce and turned around SLA scores.

Tampa/St. Petersburg, Florida Area

Architecting and managing the full lifecycle of enterprise solutions for USSOCOM. Responsible for planning,coordinating, and documenting the migration, upgrade, and realigning of major IT services for the command.

Provide IT architecture and security assessments on multiple projects. Delivered winning technical proposals and conducted technical assessments of several business opportunities. Defining governance strategy for Enterprise Architecture. Performing gap analysis, courses of action, business processes analysis, and implementation plans. Previous project work included architecting a financial enterprise solution and web collaboration portals for USSOCOM.

SharePoint and Office Communications Server Administrator.Responsible for architecting, maintaining and solution management for collaborative environments in the US Air Forces Europe.

Technology specialist for Air Force logistical systems. Managed supply and maintenance systems for both local and deployed personnel.

Coded using C++, legacy languages, and Object Oriented design methods for satellite systems.

Bs, Computer And Electrical Engineering

Go Mountaineers!

Doctorate, Information Technology

Master Of Technology - Mtech, Information Technology