Melissa Wolff Email & Phone Number

Baytown, Texas

Baytown, Texas

Ensures members are welcomed and receive friendly, accurate, and timely assistance. Promotes credit union products and services to ensure branch goals are met. Receives and processes member’s financial transactions. Manages the daily teller operations of the branch, including but not limited to: CDMs, ATM, night deposit transactions, FED cash shipments.

Humble, Texas

Guaranteed members received friendly, accurate, and timely assistance. Actively sold credit union products and services to ensure branch goals are met. Received and processed member financial transactions. Adhered to all policies, procedures, and standard practices. Demonstrated an understanding of, and follows the requirements of all regulatory.

Crosby, Texas

Assisted members with their financial transactions involving cash and other negotiable instruments. Actively sold credit union products and services to branch goals were met. Adhered to company policies, procedures, and standard practices. Adhered to federal and State Laws and Regulations. Received and processed member financial transactions, including.

Amarillo, Texas

Responsible for appointing agents and broker/dealers within all 50 states, so they may sell AIG annuity products. Exceptional multi-tasking skills to navigate through the many elements involved in the process of appointing agents. This will includes but not limited to: Complying with constantly changing state laws and SEC requirements, Running FINRA.

Amarillo, Texas

Supported a variety of back office, customer service functions. Accurately processed all exception item reports on a daily basis within specified deadlines. Processed all exception items including insufficient funds and charge-back returns. Monitored large item returns. Processed account maintenance and auto transfer requests. Processed charge-offs and.

Amarillo, Texas

Maintained the filing system for returned and outgoing checks. Voided all returned checks using SAP, eCSO-WC, eCSO-PNC, or Emulator. Created and distributed various daily reports. Monitored and voided any items on the daily OFAC report. Sorted and processed all incoming and outgoing mail. Participated in the opening and maintenance of various types of.

The Woodlands, Texas

Provided administrative support to the Legal Department Manager and General Counsel, including but not limited to: Drafting legal correspondence, Ordering office supplies, Filing legal notices, and Preparing daily reports. Participated in the review and approval of Fiduciary account cases. Provided guidance to branches concerning bank legal matters..

Houston, Texas

Solicited a variety of bank products such as checking accounts, CDs, IRAs, consumer loans, etc. Reviewed internal reports to ensure customer’s stop payment requests were processed accurately. Worked with clients on a one on one basis to open accounts, as well as explained and enforced regulations. Completed basic teller transactions and handled large cash.

Associate’S Degree, Accounting

High School Diploma, General Studies

Activities and Societies: Volleyball team and choir