Melodie Sustar Email & Phone Number

Toronto, Canada Area

Working on a global level to identify training needs by evaluating strengths and weaknesses, translating requirements into programs that will meet company goals, and building required training programs for over 1200 employees. Also involved with onboarding process for new employees as well as continued learning for current employees. Primary LMS.

Toronto, Ontario, Canada

Maintains over 70 accounts in the construction, gate control, and fixed site industries requiring extensive management, problem solving, communication, Salesforce, and Microsoft Suite skills. Primary liaison between company and clients responsible for coordination of service to sites, audits, site visits, site evaluations, and installation coordination..

Milton, Ontario

Manager of the sales team for outdoor home and decor with responsibilities including but not limited to score cards, sales targets, orders, inventory, product flow, merchandising, training, and procedural revision and implementation. Managed a team 12 direct reports including 2 assistant managers and rotational seasonal staff.

Milton, Ontario

Guest experience and service team manager required to organize a team of 5-10 employees in creating and maintaining a resourceful and top quality guest experience through education of product, problem solving, as well as basic customer service duties such as returns, inquiries, and reward program assistance.

Toronto, Canada Area

Required to process essential banking transactions for customers. Furthermore, suggested services appropriate to each members specific needs including personal accounts, business accounts, and investments.

Mississauga, Ontario

Required to perform all administrative duties in a physiotherapy clinic including, but not limited to processing transactions, liaison to insurance companies, scheduling, and insurance claims.

Woodbridge, ON

Promoted to Merchandising team and required to develop and maintain in store marketing including creating signs, making announcements, and communicating/executing marketing strategies to other departments.

Woodbridge, ON

Understood and sold products of a seasonal nature. Also, maintained aesthetics of the department through organization and merchandising. Adhered to highest standards of customer service.

Master Of Education (M.Ed.), Teaching, Learning, And Evaluation

Took courses encompassing: Learning Disabilities Curriculum Research Methods Creativity Cognitive Psychology in Education

Bachelor'S Degree, Psychology, Honours

Took courses encompassing: Neuroscience Counselling Techniques Leadership and Motivation Social Psychology Ethics Personality Abnormal.