Melody Chen Email & Phone Number

Shanghai, China

Shanghai City, China

• Conducted strategic sourcing plan to negotiate and achieve best deals for company with annualized saving over $2 million,• Developed new suppliers to diversify supply chain and reduce potential supply risk with annualized saving $500k,• Built and managed price and cost models to support strategic sourcing plan and marketing strategy,• Worked closely with Global teams and led the negotiation with suppliers to develop new products and optimize current categories with best quality and pricing to take leadership in the market, annualized saving $500k,• Interfaced with Global teams (i.e product managers, marketing teams) to determine the best suppliers and products to win new business,• Conducted regular review on capacity vs demands and timely ramp up plan for new products to ensure 100% supply fulfillment,• Maintained close relationship with suppliers to gain market and product information (i.e innovation) to support strategic sourcing and marketing plan,• Acted as an expert on products and worked closely with quality team to help suppliers to improve product quality and production process to increase flexibility and reduce rejection rate and customer complain,• Worked closely with multiple internal teams and suppliers to ensure flawless execution and achieve business goals and objectives.

Shanghai City, China

• Managed supply planning on entire Division products for all global regions• Managed Global Supply Chain projects to ensure successful transition and managed to balance supply planning between different regions,• Worked closely with Demand Planners, Marketing team and Product Managers across all regions to solve issues i.e supplies, new products launch,• Analyzed large volume of data to foresee potential risk on supply and demand plans.• Participated in global business meetings with different function teams to determine strategic supply plans for company business units.• Worked on improving process to achieve effective and smooth Supply Chain Management• Continued working on improving vendor performance and order fulfillment by assisting vendors on making production plans and providing corrective action• Trained and managed vendors on using new system and improving performance

Shanghai City, China

• Managed planning on whole Division product categories,• Negotiated with vendors on capacity and production arrangement,• Involved in making business decision with multiple teams and managers to determine the most effective supply plans,• Maintained and built good relationship with vendors through providing correct action plan and helping solve all kinds of issues,• Trained new employees to understand the system and business units.

Shanghai City, China

• Focused on making supply plans through APO and placing orders to vendors,• Worked with Sourcing team to utilize vendors’ capacity and reallocate quota,• Managed Order Fulfillment and vendors’ service level,• Worked with Demand Planners, Marketing team and Product Managers to find the best ways to satisfy customers’ needs,• Analyzed large volume of data to find out the trends between actual sales and forecast to determine how to adjust supply plans.• Managed inventory level to avoid shortage and excess,• Communicated internally and externally to help vendors to improve performance,• Negotiated with vendors to shorten production lead time in order to reduce safety stock,• Worked with Logistic Forwarders to help vendors solve logistic issues and make sure products shipped on time,• Maintained large volume of data in SAP to make sure the accuracy of supply plans.

Fairfax, Virginia, Usa

• Researched successful farm-to-table restaurants and grocery store operations and report on findings,• Worked as liaison between suppliers, business and customers to achieve efficient supply chain,• Researched and built ecommerce website to display and sell the products,• Communicated with marketing/PR person to obtain information about market and suppliers, and negotiated future cooperation, • Researched logistics and supply-chain modeling software options and reporting on findings, capabilities and cost of different software solutions,• Built optional inventory management models to achieve more efficient supply chain,• Analyzed delivery options in terms of cost and efficiency.

Baltimore, Maryland Area

• Processed return and exchange requirements through SAP to satisfy customers’ requests,• Helped customers to get the ideal products to improve the shopping experience with Under Armour,• Managed customers’ data through RNT to better serve customers in the future.• Managed customer relationship with the company to improve the customer loyalty.

Shanghai City, China

• Contributed to the company sales by contacting potential customers and promoting new products.• Supported senior staff in contacting contract negotiations to secure best price and terms.• Managed and analyzed large volumes of customer data to identify customers’ preference and sales patterns.• Provided guidance and support to customers related to services and conducted guided tours for customers of rental properties

Shanghai City, China

• Contributed to organizational effectiveness and efficiency by maintaining customer information on day by day basis.• Analyzed and managed large volumes of organizational data by utilizing excel spreadsheets to capture relevant data points.• Provided guidance and support to bank customers relative to products and services.• Employed quality control measures to ensure accuracy of financial contracts between bank and customers.

Shanghai City, China

• Contributed to improving customer services by attending management meetings and providing feedback.• Provided guidance and support to customers about the food and services.• Assisted manager in assigning and overseeing work performed by staffs.

Master Of Science (Ms), Logistics, Materials, And Supply Chain Management

Recent Coursework: Data Models and Decisions, Global Supply Chain Management, Transportation Management, Global Trade Logistics, Supply.

Bachelor Of Arts (B.A.), Business Studies

Coursework: International Finance, Financial Report Management, Advanced Accounting Management, Financial Derivatives, Financial.