Melody White Email & Phone Number

High energy professional delivering customer experiences on-site and in digital spaces. Respected as a strategic leader on the Cafe team, effectively leveraging influence and experience to guide teams to achieve and exceed goals. Demonstrates a unique ability to engage, organize, facilitate, often as the catalyst for moving things forward. Detail oriented, and driven by the fact that there is always a different way to do things, inspires creative approaches to managing projects while respecting human differences.

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  Cafe Ambassador & Operations Point Of Contact

  Capital One

  Nov 2018 - Present - Chicago, Illinois, United States

  - Selected for 6-months Cafe Engineering Rotation with Operations and Well Managed Practices dedicating 60% of time with multiple projects impacting Cafe’s- Operations champion for local Cafe, creating and implementing new learnings and assessments for accelerating team skills to successfully pass quarterly and annual BAR Audits- Create monthly schedules for team of eight, while balancing the need to anticipate any scheduling impediments and individual team preferences - Advocate for customers and my team to establish a work environment of quality, compliance and trustTrained, developed, and coached an average of ten Café Ambassadors on standard banking procedures, compliance protocol, BAU process.

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  City Colleges Of Chicago-Harold Washington College

  Early Childhood Education And Teaching