Michael Englund Email & Phone Number

Belle Plaine, Mn, Us

United States

Develop, maintain, implement and improve procedures and scheduling for all building, fleet/garage and grounds cleaning, maintenance and repair operations so that work and service orders are completed in a timely manner and a clean, healthy, and safe environment is maintained in compliance with all regulations, policies, and procedures set forth by AZA, OSHA, and other local, state, and federal regulating bodies.Manage work/service requests and/or projects as assigned, developing and implementing project plans and work schedules, so that work is completed within agreed upon specifications, budget and deadlinesLead, supervise, and direct building, fleet and grounds maintenance personnel so that staff are skilled and available as needed, projects are staffed correctly to meet objectives, deadlines and stay within budget, collective bargaining agreements and Minnesota Zoo policies and procedures are implemented and appropriately enforced, all employment laws and regulations are implemented and enforced, and all employees and applicants receive equitable treatment.Develop and implement training for staff so that employees are able to safely perform work and the department is in compliance with all State and Federal regulations and State and Zoo policies and procedures.Manage building, fleet and grounds maintenance budgets, initiating changes when appropriate, so that accounts are accurate and within Zoo budget guidelines.Perform other duties as assigned to ensure the smooth functioning of the department and maintain the reputation of the organization as a viable business partner.

Belle Plaine, Minnesota

Our history goes back to one family’s loss during the Civil War, which led to the creation of a home for the aged and the orphans in 1898. It’s a story of love, dedication and hope.A 15-year-old Ernst Boessling from Belle Plaine volunteered to serve with the Minnesota troops. He died in September of 1863 in service to his country at Vicksburg, Mississippi, leaving behind his heartbroken parents, Sophie and Christian Boessling. Years passed, and Sophie had become a widow, with no one to care for her. She saved the government death benefits she received all the years after Ernst died. Wanting to provide a home for others like herself, she donated the money ($4,500) and her family’s farmland to build das Alten und Waisenheim—the Aged and Orphans’ Home.On November 6, 1898, the Home officially opened. Two days later, Sophie, then a resident, died unexpectedly, having seen her dream become a blessed reality.Our ministry offers community and congregational services. Each location offers a variety of health care and housing services, and we assist churches in developing outreach ministries for seniors and individuals with special needs.Mission StatementThe mission of The Lutheran Home Association is to share Christ’s love as we serve the spiritual, physical, intellectual and emotional needs of people entrusted to our care and others whose lives we touch.ValuesThe care of the soul is the soul of care. | Respect | Resilience | Integrity

Belle Plaine, Minnesota

Minneapolis, Minnesota

Jones-Harrison was founded in 1888 by members of the Woman’s Christian Association with a gift of land from Judge Edwin S. Jones and a financial bequest from Jane T. Granger Harrison for the purpose of caring for the aged. It is a private, non-profit corporation headed by a volunteer Board of Directors. The special care, programs and environment is made possible by contributions from individuals, foundations, corporations, and the many volunteers who dedicate their time and talents each year.

Great Wolf Lodge Minneapolis/Bloomington is a first-class, year-round family destination with 404 guest suites, and numerous attractions and amenities designed to create memorable vacation experiences for the whole family. The signature attraction is the 75,000 square-foot indoor water park, which is heated to a comfortable 84 degrees.

Minneapolis

Directly supervised a staff of approximately 10; which included Facilities Custodians, Senior Facility Custodians, Maintenance Foreman’s and Facilities Maintenance Technician. Indirectly supervised other departments as neededPerformed duties of Manager on Duty (MOD) covering Health & Fitness and Early Childhood Education operations and employees. Supported two additional commercial buildings and five off site childcare centers in multiple citiesResponsible for interviewing, hiring, reviews, discipline and any other employee related functionsPrepared and managed annual facilities budget of one million dollars, assisted with capital improvement budgetDeveloped and implement a preventative maintenance program utilizing a CMMS programSelected and monitored external contractors for maintenance related servicesParticipate in long and short range planning and execution of maintenance needs, building safety programs, and employee trainingOperated take home vehicle and was responsible for plowing at multiple propertiesEnsured equipment on the fitness floor is working properly and conditions are safeUtilize the energy management system to properly temperature and balance the buildingOperation and maintenance on chillers, boilers (steam and hot water), cooling towers, pumps and other systems related to plant-based HVAC systems, saunas and steam roomsTesting and maintenance of property life safety systems, emergency lighting, fire extinguishers, emergency generatorsPerform repairs of plumbing, light fixtures, doors, hardware, light electrical, replacing lightsCompleted any tasks requested by senior managementResponsible for pool & spa maintenance and testing to city, state or county standardsPerformed duties of facilities custodian, facilities technician, maintenance foreman and others when needed

Uptown, Downtown, Midtown, Abbott Northwestern Hospital Child Care Center

Responsible for pool & spa maintenance and testing to state standardsRepaired, inspected and performed preventative maintenance on strength, cardio and other fitness equipment at two fitness centersOrdered and maintained supply of fitness equipment partsSupported Facilities Engineer, gave work direction to Foreman and CustodiansResponded to and resolved maintenance related problems. IE: Plumbing, electrical, HVAC, EMS, swimming pool, spaBuilding and property inspections and safety checksPerformed water quality testing of pools and spa and applied chemicals as needed to maintain to state standardsExterior grounds maintenance: Snow removal, lawn mowing, watering of grass and plants, trash removal

Responsible for maintenance related activities in a 168 unit apartment building. Some of which included: Plumbing, electrical, doors, locks, windows, HVAC, swimming pool, spa, sauna, painting, flooring, roofing, drywall repair, snow removal, water heaters, trash compactors, self service car wash. Conducted daily property walk through and addressed any maintenance related repairs, communicated any other issues to management. Responded to after hour emergency service calls. Responded to resident work orders. Performed housekeeping/caretaker duties. Performed apartment turnovers upon residents vacating unit. Documented and logged all repairs and provided documentation to management.

Responsible for maintenance related activities at two casinos, ten restaurants and a 600 room hotel. Some of which included: Plumbing, electrical, doors, safes, windows, HVAC, swimming pool, spa, sauna, painting, flooring, roofing, drywall repair, trash compactors, fireplaces, telephones, TV’s, satellite systems, furniture, carpet and tile. Conducted daily property walk through and addressed any maintenance related repairs, communicated any other issues to management. Documented and logged all repairs and provided documentation to management. Operated and maintained community vehicles.

Supervised daily operations of security officers at multiple facilities, Assigned daily work and any special dutiesServed as hospital incident commander (Federal Emergency Management Agency/FEMA trained) until replaced by a hospital administratorConducted uniform and equipment inspections of officersIssued keys, radios, tasers, weapons for special operations team and other equipment and maintained documentation of equipment Held position as senior trainer and was given the responsibility of designing a new training program and implementing new training program for all security officersConducted interviews during the hiring process of potential new officersEvaluated officer performance, provided coaching and corrective action if neededReviewed and approved arrest, incident and investigation reportsConducted and supported training classesInvestigated alleged complaints of officer misconduct from employees, officers, visitors, patients, law enforcement and the general publicProvided security services to multiple hospitals, clinics, assisted living, office buildings, warehouses, parking lots, ramps and some city and county owned propertiesPresented verbal and written incident reports to management, hospital administration and law enforcementPerformed duties of security officer and dispatcher when neededProvided first responder medical aid until appropriate responders arrivedSecured crime scenes and collected evidence, performed narcotic drug testing on suspected drugsResponsible for inputting data and security level clearance for card access systems

Provided security services to multiple hospitals, clinics, assisted living facilities, residential, office buildings, warehouses and parking lots and ramps. Patrolled and inspected Allina owned/leased properties on foot, golf cart, squad car or by bicycle. Protected the public, employees, visitors and patients in a professional manner at all times. Performed security escorts. Performed cash and valuable escorts. Responded to burglary/fire, panic alarms and infant/maternity alarms. Unlocked vehicles using specialized tools to retrieve keys inside. Provided vehicle jump starts and changed tires. Unlocked and secured doors per schedule and when needed. Enforced company policies and procedures. Issued parking citations to vehicles on Allina properties. Issued citations for parties smoking on Allina properties. Monitored patients on medical or law enforcement holds. Responded to medical emergencies within the hospital, non patient care areas, parking lots and ramps and areas adjacent to Allina owned or leased properties and provided medical assistance. Restrained out of control patients and assisted medical staff with forced medications to control patient’s behaviors. Performed fire watch duties when fire systems were malfunctioning. Issued identification badges to visitors. Performed undercover operations on/near Allina owned/leased properties. Provided crowd control. Directed traffic. Contacted vehicle owners for lights left on, flat tires etc. Provided VIP/bodyguard protection. Placed parties under citizen arrest when a crime was committed. Transported prisoners and transferred custody to law enforcement. Collected and documented lost and found items. Cleared helipad of any debris, turned on lighting, provided oxygen, assisted helicopter crew with transporting patient to correct location. Secured helipad during take off’s and landing of helicopters. Transported patients to various locations in the facility.

Received emergency internal 911 calls from the public, employees and patients for 10 hospitals and multiple other Allina owned/leased properties. Determined the nature and location of the emergency; determined the priority and dispatched the appropriate responders based on established procedures/policies. Utilized computer-aided dispatch (CAD) system to document and record all calls for service; frequently updating the status of officers and information updates until the completion of the call. Received non-emergency calls, provided customer service or transferred to the appropriate resource. Monitored and communicated using multi-line phone system, emergency back-up phones, various internal radio systems, nextels, emergency call boxes, intercom systems, police/fire scanners and Minneapolis Radio Link. Operated and monitored CCTV systems. Monitored burglary, fire systems, infant/maternity alarms, medical emergency systems and HVAC/EMS/BAS, dispatched medical staff, engineering and/or officers when needed. Performed criminal history background checks. Performed warrant checks with metro area Sherriff departments. Contacted Police/Fire/EMS when needed. Notified security management and hospital administrators of emergency situations affecting Allina properties. Generated reports on card access systems and dispatching software. Responsible for inputting data into card access systems for appropriate security/access clearance of employees.

Performed troubleshooting and repair on HVAC, plumbing, carpentry, refrigeration, CCTV, mechanical, burglary & fire systems, furniture and fixtures, signage, cabinets, roofing, lockers, locks, ceilings, dock levelers, garage doors, automatic and manual doors, emergency generators, computers, phones, Wi-Fi, satellite TV systems, radio/PA systems, elevators, trash compactors, cardboard balers, drywall repair, interior and exterior painting, electrical, small engines, tile and carpet, forklifts. Monitored and responded to alarms on fire system, energy management system (EMS)/building automation systems (BAS). Inspected fire extinguishers and dry/wet fire systems. Created and scheduled work orders. Construction and remodel projects. Responsible for budgeting, supervision of employees and third party vendors/contractors. Installation and/or repair of medical equipment and fixtures in medical clinics and optical lab. Operated all housekeeping equipment including scrubbers, buffers, brooms, mops. Stripped and waxed floors, cleaned windows, fixtures and ceilings. Served as safety specialist and district trainer. Performed exterior grounds maintenance such as snow removal, asphalt and concrete repair, traffic signage, curb and roadway striping, graffiti removal, trash collection, irrigation repair, masonry, landscaping, storm water retention ponds, tree pruning and planting. Provided pressure washing services at Target headquarters, stores, leased properties and other sites where Target was the landlord. Operated and maintained take home company vehicle and trailer. Maintained records and obtained permits to ensure compliance with all federal, state and local codes. Responded to maintenance needs 24/7 to correct unsafe or hazardous conditions. Purchased and maintained parts and facility supplies. Acted as Supervisor in Supervisor's absence.

Provided assistance with maintenance and facility related problems, supported technicians in the field. Monitored burglary, fire and duress alarm traffic; dispatched police, fire, EMS and company responders for approximately 1800 locations. Monitored building systems such as HVAC, refrigeration and Energy Management Systems; connected to locations by computer to diagnose and attempted to resolve issues using computer software or by dispatching a technician or third party contractor. Created and dispatched work orders using a computerized work order management system s for headquarters, distribution centers, and store locations. Trained new and existing employees on job functions and responsibilities. Partnered with Assets Protection & Building Services leaders with site safety concerns to develop site safeness plans.

Conducted surveillance to detect and apprehend shoplifters on Target property and/or in the community when performing authorized roaming surveillance. Identified credit card/check fraud and apprehended subjects involved. Investigated and apprehended employees suspected of dishonest activity. Conducted routine inspections of Target owned/leased properties to maintain physical security and protection of assets. Monitored CCTV systems. Installed CCTV cameras and other covert equipment. Conducted merchandise audits. Performed safety inspections. Utilized various computerized systems to detect illegal activities. Provided a safe environment for guests and employees. Report writing. Performed plain clothes surveillance on Target property and in the community when performing stakeouts. Trained store management and hourly employees on security related procedures. Investigated employee and guest accidents.

Performed construction/remodel projects at new and existing Target stores. Provided direction to contractors. Ordered construction supplies, maintained on-site supplies.