• Leadership• Operations Management• Problem Solving• Team and Skills Development• Budget Management• Project Management• Management of External Research and Development Contracts• Knowledge of manufacturing operations and methods for cost-reduction

Leading the technical arts team in the production of worship services. Ensure stage, lighting and presentation were ready, installed and functioning for worship services and special events.

Ensured stage, lighting and presentation were ready, installed and functioning for worship services and special events. Led projects improving sound and video quality while controlling project costs. • Manage 25+ technical arts volunteers.• Project manager for the successful installation, data migration, training, setup and deployment of Church Community Builder database software.• Successfully installed and trained staff and attendees on the use of a new mobile giving system and smartphone app. Increased online giving by 50%.• Project manager for installation of acoustical improvements in auditorium. Saved church over $35K from initial estimates.• Led production and technical teams synchronizing all production and technical elements with Chicago production broadcast team resulting in Crossroads being one of the highest rated Global Leadership Summit sites for customer experience.

Ensured consumables laboratory delivered quality products to high-purity water customers. Confirmed pharmaceutical products were consistently produced and controlled in compliance with regulatory and standard operating procedures. Directed compliance project to ensure proper document verification, excellent laboratory practices, and quality data generation. • Managed $1.2M laboratory budget and 12 personnel. • Instrumented personnel training program to include lean practices, laboratory and safety processes, and standard operating practices.• Increased on-time shipments to 97%+ by improving communications and logistics practices.• Improved finished product quality to <0.5% packaging errors (from high 10% packaging errors) in less than 9 months. Spent <$100 to install new processes.• Ensured pharmaceutical company audits found 0 auditable findings.• Increased annual production output of Low Total Organic Carbon (TOC) Vials from 750K to 1.5M+ vials. Decreased production cost 25% by improving cleaning process and quality assurance practices."Thank you for your leadership & creativity in finding ways to meet customer shipments during difficult times with severe material shortages during Q2. I appreciate your willingness to go above & beyond to find solutions to the shortages through contacting suppliers, looking at alternate parts & managing the schedule to accommodate changes.

"Carmon Dillard, VP of Operations at GE Analytical Instruments"GE standards, & the service/support we received from you were the best we ever had from a supplier & it was always a pleasure working with you."Bob Garvin - Hach Company

Managed day-to-day operations of research and development laboratory. Developed and delivered coating, sealants, and adhesives to meet market and customer needs. Supervised equipment maintenance and preventative maintenance scheduling.• Managed $2M laboratory operating budget.• Increased time spent on new product development from <20% to 75%. Resulted in development of new environmentally-friendly stain, new analytical methods, and packaging improvements.

Collaborated with project, marketing, and sales managers to develop product definitions and performance goals. Created new methodology to provide competitive information on detection limits, response time, pH and pressure limitations, and analytical parameters. Developed product innovation roadmaps by staying up-to-date on industry trends.• Designed and conducted 6+ experiments to deliver new products.

Managed development of Anatel TOC analyzers for drinking water, pharmaceutical, and semiconductor industries. Communicated project status to stakeholders. Developed project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.• Supervised 12 personnel in new product development.• Reduced analysis time 50% and decreased product manufacturing cost $3K.• Designed fully compliant TOC analyzer meeting requirements of USP <643> for TOC, USP<645> for conductivity, EP2.2.44, JP16, and all other global pharmacopeia requirements. • Lowered manufacturing of new conductivity cell 30% and cut assembly time 25%.• Repaired and recalibrated 10 TOC analyzers in 5 days, resulting in retaining Samsung client.

Developed successful market strategy creating market messaging, ad campaign, product presentations at trade shows, and direct correspondence with domestic and international sales personnel.• Created marketing strategy increasing NCD sales from $40,000 to over $400,000 in one year.• Made presentations at Gulf Coast Conference, Pittsburgh Conference, and other conferences.• Solved analytical problem for Rohm & Hass replacing problematic NPD with NCD resulting in sales of 4 detectors.