Mercedes Polanco Email & Phone Number

New York, United States

New York City Metropolitan Area

-Provide direct clinical and administrative supervision to 20-35 Clinical Service Providers.-Supervise a total caseload of approximately 50-80 medically and/or behaviorally complex children.-Lead and coordinate ongoing staff development training to help personnel enhance their skills and knowledge to promote growth.-Oversee the timely and complete submission of required documents for billing.-Create and implement program policies to ensure best practice.-Review resumes and qualifications to determine suitability of candidates.-Conduct individual and group interviews cooperatively with the HR department-Ensure compliance with all DOH and OMH regulations

Greater New York City Area

-Coordinate the total integration of behavioral, educational and medical services for children ages 0-21 with complex medical and/or behavioral diagnosis.-Conduct care planning meetings with clients and caregiver(s) and serve as an interdisciplinary team member in developing and implementing measurable goals in an Individualized Plan of Care.-Complete initial and bi-annual Child and Adolescent Needs and Strengths (CANS-NY) to determine level of care.-Perform monthly face to face family visits, collateral contacts, and document all encounters on GSI in a timely manner.

Madrid Area, Spain

-Conduct comprehensive psycho-educational evaluations that include and are not limited to the assessment of intellectual, developmental, academic and social-emotional behavioral status.-Provide training to parents on a wide variety of topics such as child development and parenting.-Assisted the HR department with the interview process and created documentation for new hired staff.-Educate teachers and staff regarding the academic/psychological needs of the students.

New York City Metropolitan Area

-Managed employee onboarding and exit process.-Assisted the Billing department with payroll processing. -Create job descriptions for new roles and spearhead the hiring process, scheduling and coordinating interviews-Organize and maintain employee documentation in compliance with applicable legal requirements.-Support the Director of Human Resources in general administrative duties.

Master'S Degree, Educational Psychology

Bachelor'S Degree, Psychology