Mark Ericson Email & Phone Number

Birmingham, AL, US

Birmingham, AL, USA

Sageacy is a boutique software consultancy specializing in cloud-based software solutions including IoT, Digital Twins, SaaS, and PaaS. Services include architectural review, mentoring, requirements analysis, design review, cloud architecture, and bespoke software development.I bring over 30 years of experience in the software industry delivering.

Birmingham, Alabama, United States

Technical architect innovation leader focused on cloud solutions based on Oracle Customer Experience (CX) and the suite of Oracle Cloud SaaS, PaaS, and IaaS capabilities including Oracle Cloud Infrastructure (OCI). Thought leader for creating an Artificial Intelligence consulting practice.

Birmingham, Alabama Area

Accenture Technical Architect for Oracle CX solutions implemented by Accenture at Fortune 100 & 500 companies. Focused on integration, data management, and extensibility.

Nashua, NH

Director of product management responsible for the Oracle Service Cloud platform integration and extensibility. Teams are responsible for APIs (REST, SOAP, PHP), and extensibility frameworks both on the client and the server.

Amherst, NH

Responsible for driving strategy, road-map, and products for a leading Cloud Customer Experience (CX) provider. Product ownership include enterprise integration capabilities, and many aspects of cloud services including extensibility through "custom objects" and mobile device support.Known for taking on the most difficult of product challenges and leading.

Andover, Massachusetts, United States

Responsible for product strategy, marketing and evangelism for BlueNote's interactive communications platform. BlueNote is leading the industry in the convergence of SOA and SIP with their software based PBX SessionSuite™. SessionSuite enables new kinds of enterprise applications by making interactive channels of human communication part of the overal.

Milford, NH

Co-founder and Director, Product Marketing & Strategy at Mindreef, Inc. creator of the industry leading SOAPscope Web Services diagnostic product. Focused on creating a new class of products for Service Oriented Architectures (SOA) that solve diagnostic needs for the new Service Oriented Application Lifecycle (SOAL).

Kana acquired netDialog where I joined the office of CTO. Became a resource to multiple products on specific challenges including performance/scalability tuning, i18n, product-line integration and object-relational mapping.

Jr. Founder, Executive, and Chief Architect of CRM innovator netDialog. Was the first employee and helped grow the company to over 40 employees. Participated in the concept, raising capital, software architecture, product development, technology leadership, and business development.Active leadership role in the acquisition by KANA Software for $90-million.

Provo, Utah, United States

Joined Novell as part of the WordPerfect acquisition. At Novell and WordPerfect I was a software architect in the Advanced Development group. Responsible for object technology initiatives including OpenDoc, CORBA, Java, and related standards.At Novell I prototyped new technology, evangelized new corporate opportunities, participated in business.

Innovator in object-technology and component software. Worked on several leading edge object-technology projects as an 'OO' expert. Projects included - C_talk & C++/Views - OS/2 Workplace Shell - NCR CooperationThis work lead to future innovations in object-technology including work on CORBA, OpenDoc and Java.

Worked for Data Collection Systems, Inc. (DCSI) before it was renamed HighJump Software where as a software engineer, I owned the "Process Automation Language" (PAL) product which offered PC to Programmable Logic Controller (PLC) connectivity, visualization, and control. Designed a device-driver Service Provider Interface (SPI) to enable plug-and-play.