Amazon Account Specialist
CurrentAccount Management & Optimization:Skilled in managing all aspects of Amazon Seller Central accounts, ensuring optimal performance through proactive monitoring, issue resolution, and policy compliance to maintain a high account health score.Inventory Management (FBA & FBM):Expertise in managing inventory for both Fulfillment by Amazon (FBA) and Fulfillment by Merchant (FBM) listings, including stock forecasting, shipment coordination, and ensuring accurate product availability and visibility.Keyword & Listing Optimization:Strong ability to optimize product listings through in-depth keyword research and content optimization, driving product visibility and improving rankings on the Amazon A9 algorithm.Case Management & Policy Compliance:Experienced in handling case management, resolving policy violations, and managing listing suspensions, ensuring compliance with Amazon’s policies, and maintaining a strong account standing.Performance Reporting & Data Analysis:Skilled in analyzing sales data and performance reports to provide actionable insights that drive strategic adjustments, identify growth opportunities, and enhance overall business performance on Amazon.Client Communication & Strategy Alignment:Skilled communicator, working with teams and clients to align Amazon strategies with business goals and drive ongoing performance improvements.Problem-Solving & Issue Resolution:Strong problem-solving skills, addressing and resolving issues related to account health, listings, compliance, and customer safety concerns to maintain smooth and compliant account operations.Sales Growth Strategy:Expertise in developing and executing growth strategies focused on increasing sales, improving product visibility, and enhancing overall performance on the Amazon platform.Customer Service & Account Maintenance:Committed to delivering top-tier customer service, managing returns, feedback, and queries to enhance customer experience and uphold high seller ratings.