Matt Fitzgerald Email & Phone Number

Strongsville, Ohio, United States

• Interact with and assist customers daily, according to Hollywood Feed’s customer service standards • Responsible for inventory management and keeping the shelves stocked • Attend educational classes on a monthly basis to further education • Keep up with basic store maintenance and cleanliness • Maintain and exceed sales growth by 5%• Ensure the store staff maintains Hollywood Feed’s customer service standards • Develop, train, and motivate store associates, key… Show more • Interact with and assist customers daily, according to Hollywood Feed’s customer service standards • Responsible for inventory management and keeping the shelves stocked • Attend educational classes on a monthly basis to further education • Keep up with basic store maintenance and cleanliness • Maintain and exceed sales growth by 5%• Ensure the store staff maintains Hollywood Feed’s customer service standards • Develop, train, and motivate store associates, key holders, and assistant managers • Uphold and enforce policies, procedures, and store operations • Attend or create store events to reach out to the community • Meet the requirements of Hollywood Feed’s Same Day Delivery program • Must love pets! Show less

Beachwood, Ohio, United States

• Recruiting, interviewing, and hiring top tier LMT’s, estheticians, and spa associates • Oversee all front desk operations including checking clients in and out for their services, answering phones, scheduling appointments, and ensuring the highest quality of customer service • Assists therapists and estheticians with sanitizing, cleaning, laundry, and “flipping” rooms to prepare for their next client• Other duties include: therapist scheduling, monitoring inventory, and clientele… Show more • Recruiting, interviewing, and hiring top tier LMT’s, estheticians, and spa associates • Oversee all front desk operations including checking clients in and out for their services, answering phones, scheduling appointments, and ensuring the highest quality of customer service • Assists therapists and estheticians with sanitizing, cleaning, laundry, and “flipping” rooms to prepare for their next client• Other duties include: therapist scheduling, monitoring inventory, and clientele management Show less

Macedonia, Ohio, United States

• Met or exceeded sales goals related to the mass cosmetics and beauty category• Enhanced the Ulta brand through “wow” guest experiences while promoting the Ulta Beauty loyalty program and in store credit card • Recruited, hired, and built a team of top talent• Regularly reviewed and interpreted financial and operational data while identifying underperforming metrics• Established and maintained professional brand and vendor partnerships• Protected the Ulta Beauty company and… Show more • Met or exceeded sales goals related to the mass cosmetics and beauty category• Enhanced the Ulta brand through “wow” guest experiences while promoting the Ulta Beauty loyalty program and in store credit card • Recruited, hired, and built a team of top talent• Regularly reviewed and interpreted financial and operational data while identifying underperforming metrics• Established and maintained professional brand and vendor partnerships• Protected the Ulta Beauty company and its customers by ensuring operational procedures/policies are met• Minimized losses by ensuring loss prevention measures are met• Promoted a culture of diversity and inclusion as the in store Culture & Diversity Champion Show less

Macedonia, Ohio, United States

• Met and exceeded sales goals related to prestige beauty category sales and salon services • Planned and executed in-store events that delivered a high level of guest experience while delivering on a sales goal• Developed and implemented strategies that leveraged company programs and resources to improve and grow the prestige business• Promoted a culture of service excellence amongst stylists and estheticians by sharing best practices and providing operational support•… Show more • Met and exceeded sales goals related to prestige beauty category sales and salon services • Planned and executed in-store events that delivered a high level of guest experience while delivering on a sales goal• Developed and implemented strategies that leveraged company programs and resources to improve and grow the prestige business• Promoted a culture of service excellence amongst stylists and estheticians by sharing best practices and providing operational support• Maintained a 51% prestige sales penetration Show less

Fairlawn, Ohio, United States

• Executed visual standards to create an inviting and safe appearance• Supported replenishment and filling activities to keep store clean and abundant• Lead selling efforts to meet sales goals during shifts• Lead in the customer experience standards• Displayed product, coupon, and promotion knowledge• Built a loyal customer base through superior service• Performed opening and closing routine procedures• Executed bank deposits and receipt of shipment cartons•… Show more • Executed visual standards to create an inviting and safe appearance• Supported replenishment and filling activities to keep store clean and abundant• Lead selling efforts to meet sales goals during shifts• Lead in the customer experience standards• Displayed product, coupon, and promotion knowledge• Built a loyal customer base through superior service• Performed opening and closing routine procedures• Executed bank deposits and receipt of shipment cartons• Assisted in loss prevention and safety measures Show less

Akron, Ohio, United States

• Completed set-up and tear down of sites including dragging and lining softball fields• Managed a total of 3 softball fields • Promoted all summer season events • Learned how to manage events from start to finish• Built relationships with different softball teams and other outside vendors/clients• Edited and proofread press releases and other promotional materials

Macedonia, Ohio, United States

• Recruited, trained, and maintained sales associates• Handled cash and bank deposits • Directly responsible for meeting daily, weekly, and monthly sales goals• Empowering employees to reach sales and fragrance goals• Assisted in marketing and advertising for promotions and products• Responsible for routine opening and closing procedures

Akron, Ohio, United States

• Processed transactions using a cash register• Maintained store appearance • Greeted customers upon store entrance • Engaged customers in fragrances, as well as other products and promotions• Answered questions to customer satisfaction• Responsible for helping store to meet daily sales goal