Leader of the Commercial Operations function within Boots UK. Responsibilities include Pricing and Deal activation, Trading Operations, Premium Beauty operations, Sales Plan governance management, showmaterial production & printing, contract management, and Masterdata for Boots and No7 Beauty company.Key successes;- Implementation, review and removal of new ‘squad’ structures within the Commercial function. - implementation of automation within legacy manual processes- Double digit % productivity increases across all processes- implementation of new SAP promotional engine- introduction of standardisation across all Boots Commercial processes- introduction of the Sales Plan Governance Team- internal data accuracy improvements of 20+%- development and implementation of new operating model to enable new promotional mechanics for BUK stores

Reporting into the Director of Brand & Communications, leader of the Instore Marketing team within Boots UK & Ireland. Accountability for end-to-end customer journey planning, creative development, production and print of all showmaterial across Boots 2500 stores.Strategic development of the Instore Marketing Channel, with a customer first, commercially led and operationally sound mindset. Responsible for the look and feel of all Boots UK campaigns Instore.A strong focus on simpler for stores and a desire for continuous improvement, along side simplifying the end to end processesKey successes;- delivery of new Brand Visual Identify and Value System in Boots stores in 11 years. Delivered under budget and in accelerated timescales- simplification of sales plan delivery to reduce 000s of man hours at implementation stage- leadership through 2 business restructures, including transformational move to Agile methodology- significant increase in reactablility, whilst balancing reduction in headcount and budget by c25%. Delivery of campaigns that historically took 2 months delivered in 2-3 weeks- nominated by team for “quarterly star” as a legendary leader

Leadership of the Development & Operations team within Boots UK instore Marketing. Accountability for production and print contract management, delivery of show material to 3300 stores, system development and Sales Plan Merchandising teams. Project sponsor for instore marketing operational activity. Focus on operational strategy and future thinking along side the here-and-now of Retail, Pharmacy and Opticians delivery. A strong focus on simpler for stores and a desire for continuous improvement. Leadership of a team of 17.

Leading a team with full accountability for the development and governance of the Boots UK Commercial Plan. This includes the annual Trading and Marketing plans, Merchandising activity plans which affect all 2500 Boots UK stores, Space trade off for Sales Plan activity, and all elements of the Loyalty Plan. Leader of Christmas planning within Boots UK and facilitator of the Customer Planning Group.Owner of Marketing BCP activity.

Owner of the Christmas and Summer Commercial Plans.

Leading the Seasonal Operations team, with accountability for landing Christmas and Summer activity right first time in Boots UK stores. Leadership of a team of 4

Operational support for Boots UK Christmas plans. Facilitator of Christmas Delivery Project teams. Project managed Boots Uk response and readiness to London Olympics 2012

Accountable for Alcohol Licensing for Boots UkAdmin support for the Seasonal Events team

Trustee for Boots Benevolent fund; a registered charity who’s purpose is to relieve poverty among, and provide assistance to, past & present employees of Boots and their immediate families