Michael Dickson Email & Phone Number

Mike is an educated and proven transformational business leader with economic competence and vast experience in the private and public sectors. An informed strategic integrator, Mike has driven the organisational vision and value-based strategies in multi-national companies and private equity partnerships in the UK and Asia-Pacific.➢ Strategic business integrator with deep cross-functional expertise and multi-national experience➢ Commercially focused with proven change management and business transformation skills ➢ Designs and operationalises strategies to achieve organisational vision➢ Budget responsibility to £200M ➢ Accomplished pacesetter delivering mission-critical projects and programmes globally➢ CEDR qualified ADR Mediator - experienced in renegotiating/achieving commercial outcomes➢ Value creation expert driving up customer satisfaction, NPS, and shareholder value➢ Led over 300 geographically spread high-performing matrix and cross-functional resources ➢ Transitioned multiple post-merger integrations and managed services in the UK and APAC➢ Complex commercial negotiations incl. M&A due diligence, joint ventures, and tenders➢ Corporate resilience and risk management skills➢ Strong experience in root cause analysis and process re-engineering➢ Board-level experience providing oversight to a scalable B2B/B2C e-commerce newco➢ Experience gained across several industry sectors incl. big-4 Global Financial Services GroupNotable Career Highlights:• Designed, led, and transitioned a critical congruence & digital transformation in a FTSE 100, achieving double-digit (£M’s) in OPEX savings and improving business performance and output by >30% in the first 6 months of transition• Led a compelling bid from the pre-qualification stage to contract award on a triple-digit ($M’s) managed service tender and led the operational B2B transition phase, achieving double-digit ($M’s) OPEX savings• Turned around a distressed triple-digit ($M’s) FTSE 100 outsourced transmission group by delivering 99.99% service availability through an improved 96% uplift in transmission capacity, reducing customer churn by 38%• Pioneered and guided a scalable high-growth B2B / B2C digital e-commerce business for a 'big-four' Financial Service Group securing triple-digit ($M’s) new revenue/sales (20-year term O&M) managed service contracts• Led mediation and operational negotiations with a global law firm and an externally managed service supplier, renegotiating commercial terms and reducing a services contract value by triple-digit (£M’s)